James Donald
Glencoe,NSW
Summary
Dynamic delivery driver and store manager with proven skills in inventory management, route optimization, and team coordination. Committed to enhancing customer relationships and ensuring safety compliance in fast-paced environments.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Worker
Hicks Mitre10
Glen Innes, NSW
08.2025 - Current
- Redesigned planograms to optimize product placement and visibility.
- Executed precise cutting of wood and pipe to meet project specifications.
- Served as delivery driver and offsider, ensuring timely distribution of goods.
- Operated forklift for efficient loading and unloading of inventory.
- Managed inventory input processes to maintain accurate stock levels.
- Oversaw stock management to ensure availability and organization.
- Utilized local knowledge to enhance delivery routes and customer service.
- Assisted in maintaining cleanliness and organization of work areas.
- Followed safety guidelines to ensure a safe working environment.
- Collaborated with peers to complete assigned projects efficiently.
- Communicated effectively with team members for task coordination.
- Adapted quickly to changing priorities and work demands daily.
Delivery Driver and Merchandiser
Duckponde ENT. PTY. / TIPTOP Bakeries
Glen Innes, NSW
04.2005 - 09.2025
- Delivering products to stores in Glen Innes, Emmervill, Deepwater and Prison Farm.
- Driving an LR truck.
- Driving a delivery van (C)
- Merchandising stock, Stock rotation.
- Working in a Team.
- Working early hours.
- Meeting targeted delivery times.
Store Manager
Euro Garages
Inverell, NSW
10.2022 - 07.2025
- Coordinating Schedules of Team Members four weeks out.
- Planning deliveries of stock and amounts around public holidys to ensure the store stayed stocked.
- Daily creation of of stock orders.
- Daily receival of stock loads.
- Communications with suppliers and Sales Reps.
- Weekly Zoom Meeting with Area Manager and Store Managers
- Weekly, monthly, quarterly and yearly stock takes.
- Monthly and quarterly reviews.
- Handling of money, daily floats and ordering monthly floats from Armaguard.
- Training new and existing Team Members as SOPs and WHS updates.
- Dealing with incidents involving vehicles, store property, and persons.
- Completing incident reports.
- Following up customer feedback.
- Recruited, trained and supervised new employees.
Assistant Store Manager
Euro Garages
Glen Innes, NSW
02.2022 - 10.2022
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and store policies.
- Oversaw inventory management and ensured stock levels met demand.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer inquiries and complaints effectively and efficiently.
- Coordinated promotional events to drive foot traffic and sales.
- Monitored cash handling procedures to maintain financial accuracy.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Worker /Assistant Department Manager
Woolworths
Glen Innes, NSW
09.2005 - 09.2022
- Assisted customers in selecting products and providing product information.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained store organization by stocking shelves and arranging displays.
- Trained new and existing Team Members as SOPs and WHS updated.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Established professional working relationships with staff from various levels.
- Assisted department manager in daily operations and team coordination.
- Assisted in the development of departmental goals and objectives.
- Analyzed competitors and market trends to facilitate business growth.
Employee
VideoEZY (TSG)
Glen Innes, NSW
03.2003 - 07.2005
Education
High School Diploma -
TAFE NSW
Glen Innes NSW11-2004
Skills
- Route optimization
- Team coordination
- Forklift operation
- Inventory management
- Cash handling
- Customer relationship management
- Safety compliance
- Time management
- Materials loading
- Conflict resolution
- Attention to detail
Certification
C
Affiliations
Lions
Timeline
Worker
Hicks Mitre10
08.2025 - Current
Store Manager
Euro Garages
10.2022 - 07.2025
Assistant Store Manager
Euro Garages
02.2022 - 10.2022
Worker /Assistant Department Manager
Woolworths
09.2005 - 09.2022
Delivery Driver and Merchandiser
Duckponde ENT. PTY. / TIPTOP Bakeries
04.2005 - 09.2025
Employee
VideoEZY (TSG)
03.2003 - 07.2005
High School Diploma -
TAFE NSW