Summary
Overview
Work History
Education
Skills
Contact Details
Career Objectives
Timeline
Generic

James Douglas Berghoff

Sales Services and assistant supervisor
Donvale,VIC

Summary

Until recently I have been a small business owner. This together with a solid background in customer service, I am looking for the opportunity to be able to obtain a career that allows me to learn and grow within the role using the skills i have developed from owning a business and dealing with customers. From this, I hope to gain knowledge within an industry to pursue a strong career path and consequently be able to be an ongoing asset.

Overview

18
18
years of professional experience

Work History

Checkout/POS Operator and Supervisor

Coles
01.2008 - Current
  • Developed good communication skills with customers and fellow employees
  • Ability to work and supervise in a strong team orientated environment
  • Maintained punctuality and have demonstrated consistent time management
  • Understood and complied with OH&S and correct operational procedures
  • Reliable, honest and always keen to develop my skills
  • Mature attitude to the workplace
  • Able to deal with difficult situations and resolve conflict

Small Business Owner

Myself
06.2024 - 03.2025
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.


  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Education

No Degree - PSA (Patient.Services. Assistant

Box Hill Institute of TAFE
Melbourne, VIC
11-2023

Diploma of Justice -

RMIT University
11.2017

Certificate IV - Justice

RMIT University
01.2017

Pre-Apprenticeship - Electro technology

Box Hill TAFE
Box Hill, Victoria
01.2015

Advanced Diploma - Building

Swinburne TAFE
Croydon, Victoria
01.2014

Box Hill Senior Secondary College - VCAL in Building

Box Hill Senior Secondary College
Box Hill, Victoria

High School -

Box Hill High School
Box Hill, Victoria
01.2007

Skills

  • Teamwork
  • Customer Service
  • Work Ethics
  • Proficient in Apple Mac and PC computers
  • Word
  • PowerPoint
  • Internet (Safari, Mozilla Firefox)

Contact Details

03 9842-5869, 0402609403, JamesDBerghoff@gmail.com

Career Objectives

I have a solid background in customer service and whilst having completed two diplomas and a pre-app, I am willing to take on a career path where I can be given the opportunity to be able to obtain a career that allows me to learn and grow within the role. From this, I hope to gain knowledge within an industry to pursue a strong career path and consequently be able to be an ongoing asset.

Timeline

Small Business Owner

Myself
06.2024 - 03.2025

Checkout/POS Operator and Supervisor

Coles
01.2008 - Current

Diploma of Justice -

RMIT University

Certificate IV - Justice

RMIT University

Pre-Apprenticeship - Electro technology

Box Hill TAFE

Advanced Diploma - Building

Swinburne TAFE

No Degree - PSA (Patient.Services. Assistant

Box Hill Institute of TAFE

Box Hill Senior Secondary College - VCAL in Building

Box Hill Senior Secondary College

High School -

Box Hill High School
James Douglas BerghoffSales Services and assistant supervisor