James Douglas Berghoff
Sales Services and assistant supervisor
Donvale,VIC
Summary
Until recently I have been a small business owner. This together with a solid background in customer service, I am looking for the opportunity to be able to obtain a career that allows me to learn and grow within the role using the skills i have developed from owning a business and dealing with customers. From this, I hope to gain knowledge within an industry to pursue a strong career path and consequently be able to be an ongoing asset.
Overview
18
18
years of professional experience
Work History
Checkout/POS Operator and Supervisor
Coles
01.2008 - Current
- Developed good communication skills with customers and fellow employees
- Ability to work and supervise in a strong team orientated environment
- Maintained punctuality and have demonstrated consistent time management
- Understood and complied with OH&S and correct operational procedures
- Reliable, honest and always keen to develop my skills
- Mature attitude to the workplace
- Able to deal with difficult situations and resolve conflict
Small Business Owner
Myself
06.2024 - 03.2025
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
No Degree - PSA (Patient.Services. Assistant
Box Hill Institute of TAFE
Melbourne, VIC11-2023
Diploma of Justice -
RMIT University
11.2017
Certificate IV - Justice
RMIT University
01.2017
Pre-Apprenticeship - Electro technology
Box Hill TAFE
Box Hill, Victoria01.2015
Advanced Diploma - Building
Swinburne TAFE
Croydon, Victoria01.2014
Box Hill Senior Secondary College - VCAL in Building
Box Hill Senior Secondary College
Box Hill, VictoriaHigh School -
Box Hill High School
Box Hill, Victoria01.2007
Skills
- Teamwork
- Customer Service
- Work Ethics
- Proficient in Apple Mac and PC computers
- Word
- PowerPoint
- Internet (Safari, Mozilla Firefox)
Contact Details
03 9842-5869, 0402609403, JamesDBerghoff@gmail.com
Career Objectives
I have a solid background in customer service and whilst having completed two diplomas and a pre-app, I am willing to take on a career path where I can be given the opportunity to be able to obtain a career that allows me to learn and grow within the role. From this, I hope to gain knowledge within an industry to pursue a strong career path and consequently be able to be an ongoing asset.
Timeline
Small Business Owner
Myself
06.2024 - 03.2025
Checkout/POS Operator and Supervisor
Coles
01.2008 - Current
Diploma of Justice -
RMIT University
Certificate IV - Justice
RMIT University
Pre-Apprenticeship - Electro technology
Box Hill TAFE
Advanced Diploma - Building
Swinburne TAFE
No Degree - PSA (Patient.Services. Assistant
Box Hill Institute of TAFE
Box Hill Senior Secondary College - VCAL in Building
Box Hill Senior Secondary College
High School -
Box Hill High School