James Finch
Waratah West,NSW
Summary
I am an organised and dependable candidate with a proven track record at Coles Supermarkets, enhancing dock coordination through clear communication and process improvements. Skilled in the Microsoft Office Suite and adept at problem-solving, I've trained teams at Pizza Hut, boosting performance and efficiency. My attention to detail and ability to prioritise work have consistently improved operational outcomes at both organisations.
Overview
6
6
years of professional experience
Work History
Dock Coordinator
Coles Supermarket
06.2022 - Current
- Collected and prepared information for various operational reports.
- Implemented loading dock process and productivity improvements.
- Communicated and coordinated with 7 vastly different departments to verify operational peak performance.
- Handled day-to-day shipping and receiving overseeing more than 3 full semi-trailers per day and ensured that stock was efficiently filled.
Shift Manager
Pizza Hut
07.2021 - 06.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Oversaw up to 12 employees at a time, ensuring all were working professionally and efficiently.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kitchen Hand
Pizza Hut
03.2018 - 07.2021
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Education
Bachelor's of Business - Human Resources Management
University of Newcastle
Newcastle, NSW11.2024
Skills
- Attention to Detail
- Clear Communication
- Work Planning and Prioritisation
- Dependable and Responsible
- Microsoft Outlook, Word, and Excel
Timeline
Dock Coordinator
Coles Supermarket
06.2022 - Current
Shift Manager
Pizza Hut
07.2021 - 06.2022
Kitchen Hand
Pizza Hut
03.2018 - 07.2021
Bachelor's of Business - Human Resources Management
University of Newcastle
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