James Flanagan
Caloundra West,Australia
Summary
Seasoned recruitment professional with [Number] years of experience. Find best candidates that meet job needs and enhance company operations. Knowledgeable about wide range of traditional and digital recruitment strategies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Manager – Government, Public Sector & NFP
RANDSTAD DIGITAL
11.2023 - 02.2024
- Managing a team of 4 Account Managers who specialize in Technology recruitment for Queensland Health, Hospital & Health Services, Not for Profit, Local Councils, Queensland State Government, and Government Owned Corporations & Utilities.
Personal/Career Break
07.2023 - 11.2023
- Took a break due to a severe injury while rock climbing.
QLD Practice Lead
DAVIDSON
03.2022 - 07.2023
- Reported directly to the Group General Manager of Technology Recruitment
- Managed recruitment, training, and leadership of Queensland Technology Recruitment
- Handled Executive Search, Retained, Contingent, Permanent & Contract Recruitment across Queensland.
Manager, Client Engagement - Hays Technology
HAYS RECRUITMENT
01.2021 - 03.2022
- Managed a portfolio of organizations in South-East Queensland
- Handled all Technology roles for Queensland Health, Hospital & Health Services, Department of Justice & Attorney General (Queensland), Department of Premier & Cabinet (Queensland), Queensland Treasury, Statutory Bodies and Subsidiaries of the above Departments, Local Councils, City of Gold Coast (RPO Account with Hays Talent Solutions), and Federal Government Departments and Agencies.
Manager – Geelong & Ballarat
HAYS RECRUITMENT
10.2019 - 12.2020
- Managed the entire Geelong & Ballarat offices
- Specialized in Technology and Project Delivery recruitment
- Managed a team of 10-15 Senior Business Managers, Section Managers, Senior Consultants, Associates, and Administration Support
- Handled recruitment for various sectors including Technology & Project Delivery, Sales & Retail, Marketing & Digital, Policy & Strategy, Office Support, Contact Centres, Accountancy & Finance, Procurement, Human Resources & Healthcare.
Team Manager – Geelong
HAYS RECRUITMENT
06.2018 - 10.2019
- Provided leadership, management, guidance, coaching, and support to 3 Recruitment Consultants
- Specialized in Technology and Project Delivery recruitment
- Managed a team of approximately 90-100 temporary/contract workers.
Senior Consultant – IT & Project Services, Marketing & Digital
HAYS RECRUITMENT
03.2015 - 06.2018
- Handled 360 recruitment of technology, Project Services, Marketing & Digital, and Sales roles.
Account Manager
ELGAS
03.2012 - 03.2015
- Managed Commercial Account Management & Domestic New Business/Account Management in South West Victoria
- Handled Commercial Bulk LPG supply, Domestic EasyGas supply, Swap n Go BBQ products, Forklift Gas Supply and Refuel product and service lines.
Branch Sales Manager
STA TRAVEL
05.2011 - 04.2012
- Managed the Geelong branch of STA Travel.
Group Sales Manager/Sales Team Leader
SPORTSNET CORPORATION
07.2010 - 05.2011
- Worked as a Group Sales Manager/Sales Team Leader at Sportsnet Corporation.
Branch Manager
FLIGHT CENTRE
07.2009 - 03.2010
- Managed the Flight Centre branch in Altona.
Assistant Manager
FLIGHT CENTRE
07.2008 - 06.2009
- Worked as an Assistant Manager at the Flight Centre branch in Geelong West.
Consultant
FLIGHT CENTRE
01.2007 - 06.2008
- Worked as a Consultant at the Flight Centre branch in Geelong West.
Store Manager
MOUNTAIN DESIGNS
02.2006 - 11.2006
- Managed the Mountain Designs store in Hawthorn.
Store Manager
MOUNTAIN DESIGNS
08.2005 - 02.2006
- Managed the Mountain Designs store in Essendon DFO.
Skills
- Strategic Partnerships
- Personnel Management
- Staff Training
- Recruitment Strategies
- Recruitment Marketing
- Job Posting Optimization
- Applicant Tracking Systems
- Candidate Sourcing
- Contract negotiation abilities
- Leadership Training and Development
- Recruitment and hiring
- Recruitment
- Executive Recruiting
Professional Highlights
- Davidson
- Notable permanent placements
- NSW Dept of Education - Group Director, Enterprise Architecture
- Alliance Airlines - Chief Information Officer
- Alliance Airlines - Head of ICT
- EHealth Queensland - Executive Director – Operations & Performance Branch
- EHealth Queensland - Executive Director – Enterprise Technology Services
- EHealth Queensland - Executive Director – Delivery Services
- EHealth Queensland - Executive Director – Strategy, Architecture & Information Services
- EHealth Queensland - Senior Director – Digital Application Services
- EHealth Queensland - Senior Director – Delivery Support Services
- EHealth Queensland - Senior Director – Digital Architecture, Governance & Portfolio Services
- EHealth Queensland - Senior Director – Digital Health & Business Solutions
- EHealth Queensland - Senior Director – Digital Solutions & Technology
- Hays Recruitment
- Brisbane
- Aus/NZ Technology Client Engagement Manager of the Month – October 2021
- Aus/NZ Technology Team of the Month – November 2021
- Grew Contractor GP in portfolio from $8,700/week in January 2021 to $23,000/week in December 2021 (164% growth). On track to be $1.2M business annually.
- Grew Contractor numbers in portfolio by 61% from Jan to Dec 2021
- Grew GP per Contractor in portfolio by 70% from Jan to Dec 2021
- Geelong
- 1 Technology Consultant - Victoria/Tasmania - FY19/20
- 1 Public Sector Consultant - Victoria - FY19/20
- 1 Technology Consultant - Regional Offices - Australia - FY19/20
- 1 Consultant - Regional Victoria & Tasmania - FY19/20 (12 offices)
- 5 Technology Consultant - Australia - FY19/20
- High Rollers Club FY 19/20 - $708k FY billings
- Leadership member of Hays Geelong – 2017/18 Australia & New Zealand Hays Team of the Year
- Grew annual Technology fees by of $519k ($189k – $708k) during 5 years in Geelong (275% growth). Area included Geelong, Ballarat, Bendigo out to SA border.
- Whilst “Temp Champion” I initiated, drove and delivered an increase of net weekly timesheets paid from 270 to 395 and increase of weekly temp/contractor fees from $65k to $126k.
- Elgas
- Increased average Exclusive Supply Contract from 1.8 to 3.0 years duration
- Maintained consistent 95%+ of exclusive supply contracts “in date” since beginning in 2012
- Re-signed Regional Victoria’s largest Distributor for further 3 years exclusive supply with
- Re-signed South West Victoria’s largest Agent for further 5 years exclusive supply with
- Flight Centre
- Platinum Agent for Globus Travel Group
- Platinum Agent for Emirates Airlines
- Qualified for Global Ball as Novice (first year)
Skills Experience
I have 15+ years of experience in consultative Sales, Recruitment, Account Management, Travel and Retail positions. I have a proven track record of meeting and exceeding targets; establishing and building new teams; ‘turnaround’ of underperforming teams or business areas and more., Throughout my career, my roles have required extensive product learning and retention from worldwide travel destinations, airlines, hotels and other experiences, through Liquid Petroleum Gas and supply chain, and then recruiting roles in Sales, Marketing, Information Technology and dozens of other role types, position criteria and more., Routine and consistent marketing (via EDM and social media) to candidates and clients, ensuring maximum reach to potential buyers and sellers, and ensuring I remain front of mind through job opportunities, exceptional talent promotion, market insights and thought leadership marketing., My experience includes operating independently, as well as managing up to 15 direct reports in multiple locations/offices. Ability to drive and achieve financial growth, sales targets and budgets. High level of commercial acumen and business credibility., I have used MS Office Suite for the majority of my career, and have more recently utilised Google Suite (Docs, Sheets etc)., I have in depth experience with OneTouch (Hays, built on Adapt), as well as Salesforce Lighting (Davidson), Bullhorn for Salesforce (Davidson), Stratos CRM / Bullhorn (Randstad), JobAdder (Collar) as well as traditional Bullhorn CRM/ATS. I have also used SAP Fieldglass and Comensura c.net at Administrator level, managing Agency accounts and profiles as well as Job Postings, Submissions, Timesheets and other recruitment tasks., I am a system expert with the LinkedIn Network (LinkedIn.com, LinkedIn Recruiter and LinkedIn Talent Insights) as well as the Seek Group (Seek.com.au, Seek Talent Search). I am familiar with navigating and using job board aggregators such as Broadbean, Jora, Indeed, Shazamme, CareerOne and multiple other boutique platforms. I have used Canva extensively for social media advertisements and infographics, using templates to ensure brand consistency., I am adept and negotiation of Terms of Business with clients for contingent, exclusive and retained engagements for recruitment services, maximising our ROI and minimising fee reduction. I am also skilled at interpreting and operating within our obligations for established Procurement Contracts such as Digital Marketplace (SON3413842), Comensura Temporary BUS259-0816, Local Buy LB297, and QLD Government GGS0060.
Software & Systems
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Personal Information
- Citizenship: Australian Citizen
- Driving License: Full Driver’s License and own vehicle
Certification
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Linkedin Hays
https://www.linkedin.com/in/jamesflanaganhays/
Timeline
Executive Manager – Government, Public Sector & NFP
RANDSTAD DIGITAL
11.2023 - 02.2024
Personal/Career Break
07.2023 - 11.2023
QLD Practice Lead
DAVIDSON
03.2022 - 07.2023
Manager, Client Engagement - Hays Technology
HAYS RECRUITMENT
01.2021 - 03.2022
Manager – Geelong & Ballarat
HAYS RECRUITMENT
10.2019 - 12.2020
Team Manager – Geelong
HAYS RECRUITMENT
06.2018 - 10.2019
Senior Consultant – IT & Project Services, Marketing & Digital
HAYS RECRUITMENT
03.2015 - 06.2018
Account Manager
ELGAS
03.2012 - 03.2015
Branch Sales Manager
STA TRAVEL
05.2011 - 04.2012
Group Sales Manager/Sales Team Leader
SPORTSNET CORPORATION
07.2010 - 05.2011
Branch Manager
FLIGHT CENTRE
07.2009 - 03.2010
Assistant Manager
FLIGHT CENTRE
07.2008 - 06.2009
Consultant
FLIGHT CENTRE
01.2007 - 06.2008
Store Manager
MOUNTAIN DESIGNS
02.2006 - 11.2006
Store Manager
MOUNTAIN DESIGNS
08.2005 - 02.2006
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