James Flynn
Rowville,VIC
Summary
Dynamic sales professional with proven success at Your Next 4x4, leveraging CRM proficiency and exceptional customer relationship management to drive sales growth. Skilled in objection handling and closing techniques, I consistently exceed targets while fostering strong client connections, enhancing customer satisfaction, and expanding the customer base through strategic networking efforts.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Your Next 4x4
10.2023 - 08.2025
- Engaged customers to identify needs and recommend suitable 4x4 vehicles.
- Developed strong product knowledge to effectively address customer inquiries and concerns.
- Demonstrated vehicle features and benefits through dynamic presentations and test drives.
- Assisted in maintaining showroom organization, ensuring a welcoming environment for customers.
- Utilized CRM software to track sales leads and follow up on potential sales opportunities.
- Provided feedback on customer preferences to aid in product selection and inventory management.
Salesperson
Batteries Now
08.2014 - 02.2024
- Assisted customers in selecting appropriate battery solutions based on needs.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Provided technical support for battery products, enhancing customer satisfaction and retention.
- Executed daily sales transactions efficiently using point-of-sale systems.
- Developed product knowledge through training sessions, improving service quality.
- Trained new staff on sales processes and customer engagement techniques, fostering a supportive work environment.
- Worked to build relationships with customers and built potential for additional sales.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
Manager
Red Rooster Restaurant
10.2010 - 03.2014
- Oversaw daily operations, ensuring efficient service delivery and adherence to restaurant standards.
- Trained and mentored staff on service protocols and food safety practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed schedules to align staffing with peak business hours, enhancing customer experience.
- Conducted performance evaluations, providing constructive feedback to improve team productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Customer liaison
- B2B sales
Timeline
Sales Consultant
Your Next 4x4
10.2023 - 08.2025
Salesperson
Batteries Now
08.2014 - 02.2024
Manager
Red Rooster Restaurant
10.2010 - 03.2014