James Glassford
Yass,NSW
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Expert in safe food handling and sanitation, I foster team leadership by setting high standards and providing hands-on guidance, enhancing overall performance and customer satisfaction. Committed to creating a positive work environment and ensuring compliance with food safety protocols.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
05.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Reference: Hamish Brown (Current Restraunt Manager) Mobile: 043734881
Education
No Degree -
Yass High School
Yass11-2022
Skills
- Customer service
- Employee training
- Team leadership
- Safe food handling
- Food safety understanding
- Cleaning and sanitation
Timeline
Crew Trainer
McDonald's
05.2021 - Current
No Degree -
Yass High School
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