JAMES GREEN
Banksia Grove ,WA
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Effective in communication and team development, looking for a new career challenge to grow and challenge my current skills and knowledge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
PetBarn Clarkson
Clarkson, WA
04.2022 - Current
- Kept inventory purchases in line with demand to minimize loss
- Hired and trained team members to carry out department tasks
- Directed and supervised staff performance
- Identified appropriate solutions to minimize issues and quickly solve problems
- Oversaw entire stock management process, including receiving incoming merchandise replenishment and shrinkage control
- Performed cycle counts and monthly inventory audits
- Talk to customers through the love of pets
- Explain and demonstrate the specifics of a product to a potential customer.
Fresh Manager
Woolworths
Banksia Grove, WA
10.2021 - 04.2022
- Kept inventory purchases in line with demand to minimize loss
- Hired and trained team members to carry out department tasks
- Directed and supervised staff performance
- Identified appropriate solutions to minimize issues and quickly solve problems
- Oversaw entire stock management process, including receiving incoming merchandise replenishment and shrinkage control
- Performed cycle counts and monthly inventory audits.
Customer Service Assistant
Woolworths
Banksia Grove, WA
02.2020 - 10.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer
- Suggested products and services to clients based on individual needs to drive consistent sales
- Leading a team of 20plus team members
- Creating the roasters to ensure right team at the right place.
Lab Technician
Intertek
Maddinton, WA
12.2019 - 02.2020
- Collected, labelled and stored lab samples according to laboratory specifications
- Recorded, reported and posted specimen results in company software
- Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Fresh Team Member
Woolworths
Carramar, WA
01.2014 - 12.2019
- Monitored work environment to maintain safety, cleanliness and organization
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment
- Checked prices and located products for customers
- Assisted customers with product, promotion and policy information
- Rotated stock to maintain freshness
- Step up as supervisor when needed
Sleep Technician
Perth Sleep Clinic
Perth, WA
01.2019 - 02.2019
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Recorded observations and baseline measurements to maintain accurate medical records.
Education
Bachelor of Biological Sciences -
Edith Cowen University
02-2019
Quinns Baptist College
11-2014
Mindarie Primary School
Skills
- Product knowledge
- Supply Ordering
- Deductive reasoning
- Data management
- Problem resolution
- Collaboration
- Conflict Resolution
- Planning
- Team Worker
- Positive attitude
- Risk Management
- Budget Administration
- Team Development
Additional Information
I hope you will give me the opportunity I am looking for to prove myself and further my goals, through my employment with Woolworths and PetBarn, I have learnt to developed component communication and customer service skills. I feel like i can add a lot to as team and would like the opportunity to discuss this role further in person.
Certification
- First Aid Certification
- Mental Health First Aid
References
References available upon request.
Timeline
Store Manager
PetBarn Clarkson
04.2022 - Current
Fresh Manager
Woolworths
10.2021 - 04.2022
Customer Service Assistant
Woolworths
02.2020 - 10.2021
Lab Technician
Intertek
12.2019 - 02.2020
Sleep Technician
Perth Sleep Clinic
01.2019 - 02.2019
Fresh Team Member
Woolworths
01.2014 - 12.2019
Bachelor of Biological Sciences -
Edith Cowen University
Quinns Baptist College
Mindarie Primary School
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