James Hoyer
Canberra,ACT
Summary
Skilled Pharmacy Assistant brings 3 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs while ensuring respectful, helpful and fast service. Highly responsible in dealing with customers in different difficult situations through a methodical, calm, educated and controlled operation. Dedicated to guiding and assisting customers, and helping coworkers to complete important tasks through critical thinking and excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant and Dispense Technician
Cooleman Court Pharmacy
08.2021 - Current
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Bachelor of Science - Software Engineering And Business Informatics
University of Canberra
Canberra, ACT12.2027
Skills
- Leadership
- Customer service
- Supply Restocking
- Communication
- Collaboration
- Medication Dispensing
- Problem solving
- Critical thinking
- Adaptability
- Resilience
- Customer service
- Creativity
- Technical Proficiency
Sports such as:
AFL, Soccer, Fishing, riding dirt bikes, camping,
Certification
Responsible service of Alcohol
Hobbies
I have played and competed in sports such as:
- AFL
- Soccer
- Oztag
- Swimming
- Motocross
And continue to enjoy hobbies such as:
- Riding Dirt Bikes
- Camping
- Fishing (and even run a YouTube channel involving these)
This has allowed me to gain skills around communication and collaboration, as well as leadership and the ability to take on risks. Leading a team through captaincy as well as well as taking risks through motocross, has enabled me to tackle fears and become more proficient and well rounded within a team environment. It has also allowed me to become driven and focused in achieving my goals.
Languages
Japanese
Elementary
Timeline
Pharmacy Assistant and Dispense Technician
Cooleman Court Pharmacy
08.2021 - Current
Bachelor of Science - Software Engineering And Business Informatics
University of Canberra
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