James Kelly
Brisbane,QLD
Summary
Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At current position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.
Overview
1
1
year of professional experience
Work History
Carwash Complex Attendant
Hippo's super carwash
Rothwell, QLD
05.2023 - Current
- Cleaned carwash and dog wash bays from mud, foliage, and dog hair.
- Unclogged carwash and dog wash drainage filters.
- Maintained equipment and materials in a safe and sanitary working condition.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Swept sidewalks and driveways of debris.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Provided accurate change and processed credit card transactions quickly and efficiently.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Assisted in stocking vending machines with merchandise in an organized manner, according to company procedures.
- Informed management of any safety hazards or customer complaints immediately.
- Checked stock levels of all soap and car-cleaning products regularly to ensure adequate supply is available.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Replaced vacuum bags and washed them out.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Assisted other staff members in completing tasks as needed.
- Provided friendly reminders to customers about upcoming events or promotional offers.
- Interacted positively with guests and co-workers to build professional relationships.
- Processed payments and refunds to maintain accurate records of daily sales transactions.
Education
High School Diploma -
St Paul's
Bald Hills QLD10-2027
Skills
- Customer Service
- Sweeping
- Quality Assurance
- Exceptional time management
- Complex Problem-Solving
- Supply Restocking
- Garbage disposal
- Tool management
- Complaint resolution
- Cash handling experience
Timeline
Carwash Complex Attendant
Hippo's super carwash
05.2023 - Current
High School Diploma -
St Paul's
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