Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

James Kennedy

Silverdale,NSW

Summary

Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's
West Ryde, Marsden Park, NSW
06.2020 - Current
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Executed targeted merchandising and promotional plans to meet department sales goals.

Barista

Sydney West Food Group
Luddenham
02.2019 - 06.2020
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Education

High School Diploma -

Glenmore Park High School
Glenmore Park, NSW
12-2021

Skills

  • Sales Reporting
  • Performance Management
  • Team Supervision
  • Supply and inventory management
  • Safety and Security
  • Rules and regulations

Certification

  • Food Safety Verified
  • First Aid Certificate
  • Fire Training

References

References available upon request.

Timeline

Department Manager

McDonald's
06.2020 - Current

Barista

Sydney West Food Group
02.2019 - 06.2020

High School Diploma -

Glenmore Park High School

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James Kennedy