James Kenny
Caboolture,QLD
Summary
Dynamic Turf Care Sales Consultant with a proven track record at Fernland, excelling in customer relationship building and consultative sales techniques. Skilled in CRM and territory management, I consistently exceed client expectations, driving long-term business growth and enhancing customer satisfaction through tailored solutions and exceptional service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Turf Care Sales Consultant
Fernland
04.2013 - Current
- Developed and maintained strong client relationships, ensuring high levels of customer satisfaction.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
Greenkeeper
Logan City Golf Club
02.2010 - 03.2013
- Maintained greens, fairways, and bunkers to ensure optimal playing conditions.
- Operated turf management equipment for efficient maintenance and landscape care.
- Implemented irrigation systems to enhance water conservation and grass health.
- Monitored pest control measures to protect turf quality and player safety.
- Trained junior staff on best practices in golf course maintenance techniques.
- Developed seasonal plans for course preparation and maintenance activities.
- Assisted in hiring processes for new grounds crew members to ensure qualified personnel were selected for key roles on the team.
- Improved turf health with regular aeration, topdressing, and overseeding practices.
Greenkeeper
The Dunes Golf Resort
04.2005 - 11.2009
- Collaborated with management to optimize resource allocation for sustainability initiatives.
- Evaluated course conditions regularly, providing recommendations for improvements and repairs.
- Ensured exceptional playing surfaces by expertly mowing and rolling greens, tees, fairways, and roughs.
- Optimized course playability with timely bunker raking and sand replacement procedures.
- Reduced pesticide usage through integrated pest management strategies for sustainable turf maintenance.
- Upheld safety standards by maintaining clean work areas and properly storing equipment when not in use.
- Enhanced course conditions by implementing precise irrigation and drainage systems.
- Educated employees and members of public on plant biology and health.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained gardening tools by replacing blades and fluids.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Developed and maintained efficient irrigation system for outdoor areas.
- Maintained greens, fairways, and bunkers to ensure optimal playing conditions.
- Operated turf management equipment for efficient maintenance and landscape care.
- Improved turf health with regular aeration, topdressing, and overseeding practices.
Education
No Degree - Greenkeeping
New Zealand Sports Turf Industry
New Zealand06-2009
No Degree - High School
Wairarapa College
Masterton New Zealand12-2000
Skills
- Time management
- CRM proficiency
- Objection handling
- Closing techniques
- Cold calling
- Referral generation
- Territory management
- Demonstrations
- Customer relationship building
- Customer service
Certification
- Certified Level 4 Sports Turf Managment
Languages
English
Full Professional
Interests
I'm passionate in Golf and try and get out and play when i can Also enjoy watching Rugby League and Rugby Union I also like Tennis and i like fishing and camping
Timeline
Turf Care Sales Consultant
Fernland
04.2013 - Current
Greenkeeper
Logan City Golf Club
02.2010 - 03.2013
Greenkeeper
The Dunes Golf Resort
04.2005 - 11.2009
No Degree - Greenkeeping
New Zealand Sports Turf Industry
No Degree - High School
Wairarapa College