Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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James Kerrigan

Cairns,QLD

Summary

  • Motivated and enthusiastic young professional seeking to contribute to a dynamic team. Possesses a strong work ethic, keen attention to detail, and a positive attitude. Demonstrated ability to learn quickly and adapt to new challenges. Committed to delivering high-quality results and achieving success in a fast-paced environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kitchen Crew Trainer

McDonald's
Cairns, QLD
09.2021 - Current
  • Provided feedback to team members on their performance, progress and areas of improvement.
  • Supervised a team of up to 10 crew members in daily activities such as cleaning, stocking, customer service and cash handling.
  • Mentored junior crew members in developing their skillsets while providing them with guidance on career development opportunities.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Created detailed reports on employee performance metrics for senior management review.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Maintained up-to-date records of all employees' training progress and certification status.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided training to new crew members on proper customer service techniques and store policies.
  • Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
  • Assisted with onboarding of new hires by explaining job duties and expectations.
  • Conducted weekly reviews of employee performance to ensure compliance with established procedures.
  • Observed staff during shift work to identify areas for improvement and provide feedback accordingly.

Volunteer

Cairns Iron Man
Cairns, QLD
06.2022 - 06.2024
  • Served as a volunteer for Ironman Cairns since 2022, offering support to athletes participating in the Ironman Triathlon upon crossing the finish line.
  • Served as a volunteer at aid stations to ensure participants received essential refreshments including water, snacks, fruits, energy gels, and electrolytes.
  • Contributed tirelessly to event execution by performing various responsibilities such as distributing medals, blankets and water to participants while fulfilling my role as catching assistant.

Education

Smithfield State High School
Cairns, QLD

Cairns State High School
Cairns, QLD

Skills

  • Fast learner
  • Determined to a goal
  • Active Listening
  • Communication
  • Customer Service
  • Interpersonal Skills
  • Leadership
  • Management Skills
  • Problem-Solving
  • Time Management
  • Computer skills

Affiliations

  • Played for the cairns city lions U17 and Division 3 AFL 2024
  • Active always trying to get outside adventure, like ride my mountain bike or
    scooter at the skatepark.
  • Athletic like play in sports such as AFL, Rugby Union and League, Track and Field athlete.

Certification

  • Certificate II in Automotive Vocational Preparation
  • Aviation, Aerospace Certificate of Participation in 'Introduction to Aerospace' course
  • First aid Certificate

Accomplishments

  • Received employee of the month
  • As a Crew Trainer/Coach I have shown to have management capabilities as I manage crew ensuring that they are aware of workplace health and safely and are trained.

Timeline

Volunteer

Cairns Iron Man
06.2022 - 06.2024

Kitchen Crew Trainer

McDonald's
09.2021 - Current

Smithfield State High School

Cairns State High School

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James Kerrigan