James King
Richmond,VIC
Summary
I am a determined and driven individual, with an eagerness to develop the skills that I have previously learned in past workplaces. I am hoping that my variable skills, including social skills, proficiency in Microsoft Office and a quick ability to learn as an individual, as well as with others, will be of use in the workplace and that this skill set can be expanded upon in an office setting. I relocated to Australia after two years of working in my home country; my Master’s Thesis was on whether Aboriginal Peoples rights in International Law were protected in Australian law, via ILO Convention No. 169. I am currently on a first year Working Holiday Visa, with three years guaranteed under my British passport.
Overview
10
10
years of professional experience
Work History
Koori List Registrar
Victims of Crime Assistance Tribunal
01.2024 - Current
- The Koori List Registrar case-manages VOCAT applications by Aboriginal and Torres Strait Islander victims of crime and exercise delegated powers including making interim awards for counselling, medical and safety-related expenses up to a cumulative maximum of $5000
- Also liaising with Magistrates, Judicial Registrars, Victoria Police and other external groups both via telephone, email and in written correspondence
- Communicating with empathy when discussing sensitive and confidential issues, such as family violence and sexual assault which many of our Koori applicants are victims of.
- Operating case-management systems such as Courtlink in my day to day tasks, and managing over 700 cases
- I adapt to the many changes in the workplace environment, and mitigating potential of vicarious trauma by following protective systems while progressing applicant claims through the Tribunal.
- Undertaking Cultural Awareness courses to gain a better understanding of the gendered violence Aboriginal women and children face.
- Salary - ($77,500)
Work Flow Leader (Band 5)
Southern Health and Social Care Trust
10.2021 - 08.2023
- Company Overview: (Medical Directorate)
- Formally undertook a Personal Assistant (Band 4) role under the Medical Director of the Southern Trust, as well as the two Deputy Medical Directors
- This role included liaising with various teams in the Trust including Governance and Litigation to organise meetings and working together with some directors drafting reports for both the Senior Management Team and Trust Board meetings
- I also took minutes of our COVID-19 Operational Meetings and occasionally Chaired these meetings if a more senior member of staff is unavailable or running late
- I have previous experience of taking minutes for the Mental Health Department and the Human Resources Department, which made me more aware of the importance of confidentiality and sensitivity with a patient’s information that has been shared in a healthcare setting, as well as how to appropriately minute meetings between two employees that could become heated.
- As a Personal Assistant I was able to learn effective diary management on Outlook and was frequently tasked with distributing notes and agendas, as well as working in a close collaboration with Senior members of the Trust.
- As the first point of contact for the Medical Director’s Office, I also received calls from concerned service users who may be agitated or frustrated with the Trust, and was able to use a trauma-informed lens to de-escalate these service user's concerns.
- My most recent role was as Work Flow Leader is in the Public Inquiry Team
- The Southern Trust is currently subject to a Urology Services Inquiry, which has received media attention and scrutiny
- This role has reinforced the importance of confidentiality and data protection
- The role itself involved collecting evidence on behalf of the Southern Trust and preparing documents that would be used by Counsel in the Inquiry
- This further emphasised the importance of attention to detail, as well as my people skills with fellow staff members; I was able to reassure and prepare them for when they took the stand due to my previous Legal background
- During my tenure at the Southern Trust I have partaken in the Race, Ethnicity and Cultural Heritage Staff Network, which involves planning and attending a Trust-wide Culture Night, as well as attending Staff Drop-In sessions
- (Medical Directorate)
- Salary ~$65,000 AUD
Administrative Assistant
Council for the Curriculum, Examinations & Assessment (CCEA Exam Board)
01.2015 - 08.2020
- Various temporary roles including work experience in the Marketing and Communications Department, and the Enquiries About Results team
- Ensuring that customers who were looking for remarks in their qualifications were given a quick service which included clerical re-checks (including numeracy skills) and contacting remarkers at various locations
- Contacting members of the public including those under a significant amount of stress due to the nature of the results that were processed, Conducting mileage checks and processing meeting forms to ensure various staff were paid for their efforts.
- Producing reports of tallied information for the Chief Executive regarding COVID-19 and its impact on the educational systems with sound written communication skills to ensure professionalism.
- Salary - ($55,000 AUD)
Education
LLM Master of Laws - International and European Law
University of Amsterdam
Amsterdam11-2021
LLB Bachelor of Laws - Criminology
Keele University
Stoke-on-Trent07-2019
Skills
- Working with Children Check
- Adobe PDF
- Victorian Driver's Licence
- Word
- Excel
- Outlook
- PowerPoint
- Communication
- Customer Service
- Teamwork
- Customer Satisfaction
- High-Quality Service
- Interaction with Customers
- Cultural Sensitivity
References
Naomi Nolet
Transition Project Lead
Victims of Crime Assistance Tribunal
naomi.nolet@courts.vic.gov.au
Emma Campbell
Personal Assistant to the Chief Executive
Email: emma.campbell2401@gmail.com
Mobile: 447734452111
Timeline
Koori List Registrar
Victims of Crime Assistance Tribunal
01.2024 - Current
Work Flow Leader (Band 5)
Southern Health and Social Care Trust
10.2021 - 08.2023
Administrative Assistant
Council for the Curriculum, Examinations & Assessment (CCEA Exam Board)
01.2015 - 08.2020
LLM Master of Laws - International and European Law
University of Amsterdam
LLB Bachelor of Laws - Criminology
Keele University
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