James Knapton
Bunbury,West Australia
Summary
Resourceful Installation Technician highly productive in completing installations and repairs with efficiency. Possess in-depth knowledge of upvc double glazing, plus aluminium window and door installation troubleshooting techniques, and equipment maintenance. Excel in time management, problem-solving, and customer service, ensuring tasks are completed within set deadlines while maintaining high-quality standards. I am highly motivated, trustworthy and extremely hard working. I am a fast learner and always eager to learn new things
Overview
25
25
years of professional experience
Work History
Installation Technician and Surveyor
Heatseal double glazing
Bunbury, West Australia
02.2022 - Current
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Tested completed installations to verify functionality and compatibility with other devices.
- Install upvc double glazed windows, doors and conservatories to high quality standard.
- Surveying upvc doors, windows and conservatories.
- Survey and install aluminium doors and windows to a high standard.
- Book in jobs by dealing with customers over the phone and on site whilst surveying different jobs.
- Liaise with builders before commencing any works and during projects.
- Work with other trades on building sites.
- Make flyscreens on site on completion of jobs.
- Install all types of window and door screens.
Installation Manager
Interseal double glazing
Plymouth, Devon
11.2006 - 01.2022
- Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
- Prepared and planned worksites to help jobs run smoothly.
- Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
- Analyzed customer feedback following completed installations, making recommendations for improvement where applicable.
- Coordinated project management, commissioning, and technical support for installations.
- Conducted site inspections to ensure compliance with safety regulations and building codes.
- Planned and directed site installation work and engineering activities to get equipment and controls set up and verified.
- Identified potential problems early in the process and developed solutions that minimized disruption or delays in completing projects.
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Communicated regularly with customers throughout the duration of their installation projects to ensure expectations were being met or exceeded.
Manufacturing Operator
Interseal double glazing
Plymouth, Devon
11.1999 - 11.2006
- Separated products according to weight, grade and size of material to produce final product.
- Used daily system logs to document production information, discussing issues with management.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Operated automated manufacturing equipment to produce parts in accordance with established standards.
- Kept work area clean and organized according to established guidelines.
- Hand-assembled needed parts with bolts and screws.
- Ensured all safety protocols were followed at all times during operation of machinery.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Followed detailed instructions provided by engineers regarding setup and operation of machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Set up and operated production machinery according to specific standards and protocols of company.
- Identified and reported any machine malfunctions or irregularities to supervisors.
- Performed daily maintenance on machines, including cleaning and lubrication.
- Adjusted machine settings as needed to maintain product quality standards.
Education
Some College (No Degree) - None
Here’s School
PlymouthSkills
- Hazard management
- Installation tools
- Assembly and installation
- Repair services
- Basic carpentry
- Customer service
- Power tools operation
- Worksite safety
- Maintenance and repair
- Job planning
Timeline
Installation Technician and Surveyor
Heatseal double glazing
02.2022 - Current
Installation Manager
Interseal double glazing
11.2006 - 01.2022
Manufacturing Operator
Interseal double glazing
11.1999 - 11.2006
Some College (No Degree) - None
Here’s School