Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
JAMES KOKKINOS

JAMES KOKKINOS

Eastlakes

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intelligence Case Analyst

The Procare Group
11.2023 - Current
  • Electronic Surveillance & OSINT Tradecraft. Experienced in gathering, analysing, and verifying intelligence from telecommunications, digital, and geospatial sources to support operational outcomes.
  • Legislative & Compliance Knowledge regarding relevant laws and regulations, especially regarding privacy, surveillance, and evidence collection. Ensuring that all investigative methods comply with local, state, and federal laws.
  • Data Analysis & Anomaly Detection with identifying patterns, discrepancies, and emerging threats across complex datasets, including residential, social media, and telecommunication information.
  • Effective communicator with experience working alongside investigators, legal teams, and technical specialists; able to manage diverse stakeholders and mentor colleagues.
  • Conduct background checks on individuals or entities involved in claims as I must verify personal and professional histories to identify discrepancies or red flags.
  • Advanced skills in Microsoft Excel and general computer literacy, including database and reporting tools.
  • Selected and successfully completed a position in a highly competitive investigations graduate program, demonstrating strong analytical aptitude, resilience, and commitment.
  • Assessed both operational and security risks to determine how they may affect a job or organisation. Gained the ability to make informed predictions based on analysis of available data.
  • Ability to draft detailed, court-ready reports on findings, ensuring that they are accurate, unbiased, and structured for presentation. Worked closely with case managers, investigators, and legal teams.
  • Analysed case documentation to ensure compliance with regulatory standards and organisational policies.

Ground Service Agent

Swissport - International Airport
04.2023 - 11.2023
  • Aviation Security Identification Card (ASIC) - Cleared of any criminal offences.
  • Oversaw ground handling operations, ensuring timely aircraft arrivals and departures.
  • Coordinated baggage loading and unloading, maintaining adherence to safety protocols.
  • Monitored ramp activities to ensure compliance with company policies and regulations.
  • Collaborated with airline personnel to facilitate smooth operations between various departments including ticketing, ramp services, and maintenance teams.
  • Excelled at multitasking under high-pressure situations, effectively managing multiple responsibilities simultaneously without compromising quality of work.

Courier Driver

Australia Post
12.2021 - 03.2023
  • Delivered parcels efficiently across designated routes, ensuring timely service and customer satisfaction.
  • Operated handheld scanning devices for tracking deliveries and maintaining accurate records.
  • Adhered to safety protocols and procedures during transportation of goods to minimize risk and ensure compliance.
  • Implemented improvements in delivery routes, enhancing efficiency and reducing transit times for high-priority shipments.
  • Collaborated with team members to resolve delivery issues promptly, maintaining a positive customer experience.
  • Conducted regular vehicle inspections to ensure reliability and compliance with operational standards before each shift.

Bartender/Barback

The Treehouse Hotel
04.2021 - 12.2021
  • Provided exceptional customer service, fostering repeat business through personalised interactions.
  • Stocked bar supplies, ensuring availability of essential ingredients and tools for efficient service.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Resolved customer inquiries promptly, enhancing overall guest satisfaction through attentive service support.
  • Repeatedly lifted multiple kegs on a daily basis.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Factory Hand

Greencorp
01.2020 - 09.2021
  • Operated machinery involving chemicals specifically associated with marine vessels.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Conducted routine maintenance checks on equipment to minimize downtime.
  • Demonstrated adaptability in handling diverse tasks as per the factory''s requirements, showcasing versatility in various roles.

Education

Bachelor of Arts - Criminology Major, Studies in Psychology Minor

UNSW
Kensington, NSW
08.2023

Investigative Services

THE PROCARE GROUP
Alexandria, NSW
07.2024

Skills

  • Case evaluation
  • Ethical judgment
  • Client interaction
  • Analytical mindset
  • Investigative techniques
  • Teamwork and collaboration
  • Multitasking Abilities
  • Behavioural management

Certification

  • Operator Security Licence - Class 2C Private Investigator
  • Working With Children Check - Victoria

Interests

  • Gym Workouts
  • Martial Arts
  • Team Sports
  • Enjoy participating in any sort of outdoor activity for overall physical and mental well-being
  • Personal Development and Self-Improvement

Timeline

Intelligence Case Analyst

The Procare Group
11.2023 - Current

Ground Service Agent

Swissport - International Airport
04.2023 - 11.2023

Courier Driver

Australia Post
12.2021 - 03.2023

Bartender/Barback

The Treehouse Hotel
04.2021 - 12.2021

Factory Hand

Greencorp
01.2020 - 09.2021

Bachelor of Arts - Criminology Major, Studies in Psychology Minor

UNSW

Investigative Services

THE PROCARE GROUP
JAMES KOKKINOS