Summary
Overview
Work History
Education
Skills
Timeline
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James Leftwich

Caravonica,QLD

Summary

Adept at leading teams and solving complex problems, I enhanced customer satisfaction and streamlined repair processes at Cairns Yamaha. My expertise in time management and verbal communication, coupled with a proven track record in motorcycle mechanics, significantly improved operational efficiency and service quality.

Overview

21
21
years of professional experience

Work History

Indoor Sports Centre Manager

Cairns Indoor Sports
Cairns, QLD
01.1999 - 03.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Indoor Cricket Umpire

Cairns Indoor Sports
Cairns, QLD
10.1991 - 03.2009
  • Improved communication between umpire teams by participating in pre-game meetings discussing strategies, expectations and shared responsibilities.
  • Demonstrated strong attention to detail while monitoring player actions during matches, accurately tracking scores, dismissals, and other statistical data.
  • Assisted with organizing and conducting umpire training programs to improve overall officiating quality within the sport.
  • Collaborated with fellow umpires to ensure consistency in applying rules and regulations during matches.

Motorcycle Mechanic Tradesman

Wayne Leonard Motocyles
Cairns, QLD
03.1996 - 06.1998
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Auto Spare Parts Sales and Water Pressure Cleaners

NQ Autopro
Cairns, QLD
01.1994 - 03.1996
  • Collaborated closely with technicians to ensure timely availability of required spare parts for scheduled maintenance tasks.
  • Developed and maintained strong relationships with key suppliers, ensuring timely delivery of critical parts for urgent customer requests.
  • Reviewed warranty claims for validity before initiating returns or replacements, protecting company revenue from unnecessary costs due to fraudulent claims or faulty documentation.
  • Optimized inventory management by implementing a computerized tracking system for spare parts.
  • Managed vendor relationships, ensuring consistent delivery times and quality standards were met or exceeded.

Motorcycle Mechanic

Mcgregor Motors Honda
Cairns, QLD
02.1993 - 11.1995
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Motorcycle Mechanic

Cairns Bike Wreckers
Cairns, QLD
09.1991 - 07.1992
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Motorcycle Mechanic

Cairns Yamaha
Cairns, QLD
02.1988 - 04.1991

Motorcycle Mechanic Apprenticeship & Worked as Tradesman.

  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.
  • Streamlined repair processes through effective communication with team members and proper documentation of work orders.

Education

High School Diploma -

Cairns State High School
Cairns, QLD
11.1985

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Indoor Sports Centre Manager

Cairns Indoor Sports
01.1999 - 03.2009

Motorcycle Mechanic Tradesman

Wayne Leonard Motocyles
03.1996 - 06.1998

Auto Spare Parts Sales and Water Pressure Cleaners

NQ Autopro
01.1994 - 03.1996

Motorcycle Mechanic

Mcgregor Motors Honda
02.1993 - 11.1995

Indoor Cricket Umpire

Cairns Indoor Sports
10.1991 - 03.2009

Motorcycle Mechanic

Cairns Bike Wreckers
09.1991 - 07.1992

Motorcycle Mechanic

Cairns Yamaha
02.1988 - 04.1991

High School Diploma -

Cairns State High School
James Leftwich