Summary
Overview
Work History
Education
Skills
Timeline
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James Leftwich

Caravonica,QLD

Summary

Adept at leading teams and solving complex problems, I enhanced customer satisfaction and streamlined repair processes at Cairns Yamaha. My expertise in time management and verbal communication, coupled with a proven track record in motorcycle mechanics, significantly improved operational efficiency and service quality.

Overview

21
21
years of professional experience

Work History

Indoor Sports Centre Manager

Cairns Indoor Sports
01.1999 - 03.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Indoor Cricket Umpire

Cairns Indoor Sports
10.1991 - 03.2009
  • Improved communication between umpire teams by participating in pre-game meetings discussing strategies, expectations and shared responsibilities.
  • Demonstrated strong attention to detail while monitoring player actions during matches, accurately tracking scores, dismissals, and other statistical data.
  • Assisted with organizing and conducting umpire training programs to improve overall officiating quality within the sport.
  • Collaborated with fellow umpires to ensure consistency in applying rules and regulations during matches.

Motorcycle Mechanic Tradesman

Wayne Leonard Motocyles
03.1996 - 06.1998
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Auto Spare Parts Sales and Water Pressure Cleaners

NQ Autopro
01.1994 - 03.1996
  • Collaborated closely with technicians to ensure timely availability of required spare parts for scheduled maintenance tasks.
  • Developed and maintained strong relationships with key suppliers, ensuring timely delivery of critical parts for urgent customer requests.
  • Reviewed warranty claims for validity before initiating returns or replacements, protecting company revenue from unnecessary costs due to fraudulent claims or faulty documentation.
  • Optimized inventory management by implementing a computerized tracking system for spare parts.
  • Managed vendor relationships, ensuring consistent delivery times and quality standards were met or exceeded.

Motorcycle Mechanic

Mcgregor Motors Honda
02.1993 - 11.1995
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Motorcycle Mechanic

Cairns Bike Wreckers
09.1991 - 07.1992
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Motorcycle Mechanic

Cairns Yamaha
02.1988 - 04.1991

Motorcycle Mechanic Apprenticeship & Worked as Tradesman.

  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.
  • Streamlined repair processes through effective communication with team members and proper documentation of work orders.

Education

High School Diploma -

Cairns State High School
Cairns, QLD
11.1985

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Indoor Sports Centre Manager

Cairns Indoor Sports
01.1999 - 03.2009

Motorcycle Mechanic Tradesman

Wayne Leonard Motocyles
03.1996 - 06.1998

Auto Spare Parts Sales and Water Pressure Cleaners

NQ Autopro
01.1994 - 03.1996

Motorcycle Mechanic

Mcgregor Motors Honda
02.1993 - 11.1995

Indoor Cricket Umpire

Cairns Indoor Sports
10.1991 - 03.2009

Motorcycle Mechanic

Cairns Bike Wreckers
09.1991 - 07.1992

Motorcycle Mechanic

Cairns Yamaha
02.1988 - 04.1991

High School Diploma -

Cairns State High School
James Leftwich