James Lian Ching
Coffs Harbour,NSW
Summary
Dedicated team member with strong skills in customer assistance and problem-solving. Experienced in managing stock levels and enhancing customer satisfaction through effective communication and teamwork. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Team Member
Bunnings
Coffs Harbour, NSW
04.2025 - 05.2026
- Executed click and collect/delivery operations, meeting quotas while resolving issues promptly.
- Managed stock levels in assigned aisles to ensure product availability for customers.
- Organized merchandise for optimal presentation, enhancing visual appeal and accessibility.
- Facilitated customer loading assistance to expedite service and improve satisfaction.
- Assisted customers with inquiries, delivering helpful recommendations and support.
- Operated point-of-sale systems, streamlining transaction efficiency.
- Focused on efficiency and satisfaction in all customer interactions.
Attractions Attendant
The Big Banana
Coffs Harbour, NSW
12.2023 - 04.2025
- Engaged visitors to create memorable experiences and foster positive interactions.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest inquiries and concerns promptly and professionally.
- Collaborated with team members to ensure smooth operations and enhance overall guest experience.
- Maintained cleanliness and safety standards across attractions and surrounding areas to enhance guest satisfaction.
Education
High School Diploma -
Coffs Harbour Christian Community
Coffs Harbour, NSW11-2024
Skills
- Point-of-sale operation
- Stock management
- Inventory control
- Merchandise organization
- Efficiency optimization
- Customer assistance
- Customer engagement
- Effective communication
- Team collaboration
- Problem solving
- Dependability
- Time management
Certification
- Full NSW Driver's License (Class C)
- NSW White Card
Timeline
Team Member
Bunnings
04.2025 - 05.2026
Attractions Attendant
The Big Banana
12.2023 - 04.2025
High School Diploma -
Coffs Harbour Christian Community