James Lovell
Woonona,NSW
Summary
With over 10 years of sales experience and 4 years in financial administration, I possess a versatile skill set acquired through successfully completing various job roles. My sales expertise has honed my ability to work autonomously and my communication and negotiation skills. Additionally, my background in financial administration has developed my attention to detail, analytical abilities, and problem-solving skills. As a results-driven professional, I consistently demonstrate initiative and excel in fast-paced and dynamic work environments. I adapt to all situations, consistently surpass targets, and provide exceptional customer service.
Overview
15
15
years of professional experience
Work History
United Cargo Regional Sales Manager
The Aviation Group
01.2018 - Current
- Managed key accounts across multiple industries focusing on solutions for specialty products of varying value with specific time constraints, temperature ranges and levels of importance.
- Achieved regional sales objectives and revenue targets by developing successful sales strategies and proactively servicing accounts to strengthen business relationships.
- Ensured customer satisfaction by identifying customer challenges, addressing inquiries promptly, resolving issues and providing exceptional service.
- Attended industry conferences and events to remain informed with current/new regulations, market trends, competitor intel and customer needs.
- Collaborated cross-functionally with headquarter, regional and specialist teams internationally to ascertain essential information, uphold service promises, negotiate capacity requirements and discuss and finalise customer, product and area pricing.
- Extracted relevant data to provide market analysis, pinpoint target customers and trade lanes and utilised the information to create and maintain customer engagement plans to pursue opportunities and grow business using Salesforce CRM.
Senior Finance Administrator and Analyst
Wymap Group
04.2015 - 12.2017
- Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
- Managed a team of junior finance professionals, fostering a supportive environment that encouraged professional growth and development.
- Performed banking and completed monthly cash reconciliations.
- Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
- Analysed transport efficiency in terms of cost saving opportunities such as vehicle age, wear and tear and fuel consumption, vehicle consolidation, driver shift duration, changeovers and overtime, CTO and customer waiting time and customer rate margins.
Payroll Officer / Assistant Accountant
Wymap Group
07.2013 - 04.2015
- Managed payroll data entry and end-to-end processing of weekly, fortnightly and monthly cycles for over 500 employees in a diverse casual and fulltime workforce covering labour hire, transport and administrative roles.
- Interpreted awards, EBA's and contracts in relation to overtime, shift allowances and annual / sick leave and updated and maintained customer rate cards.
- Produced annual / sick leave, overtime and statutory reporting (Payroll Tax, Superannuation, PAYG, etc.).
- Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
- Completed weekly labour hire and transport invoicing.
Recruitment Consultant
Bailey Personnel
04.2012 - 07.2013
- Contributed to business development efforts by identifying potential new clients within targeted industries at networking events and telemarketing.
- Worked in conjunction with the National Manger to produce professional proposals, prepare tender submissions and design formal presentations.
- Maintained a thorough knowledge of relevant Awards & EBA's and industry changes that affected the labour hire industry.
- Built strong relationships with clients through regular communication and understanding their unique needs culminating in improved client satisfaction by consistently providing high-quality candidates for various positions.
- Reduced time-to-fill metrics by efficiently managing multiple requisitions simultaneously and prioritising tasks effectively.
Digital Marketing Consultant
Dotmailer
04.2011 - 03.2012
- Responsible for sales of an online interactive e-mail marketing platform and supplementary add-ons through virtual demonstrations and subsequent account management of onboarded clients.
- Lead generation through cold calls, B2B e-mails, incoming calls, website / e-mail marketing clicks and referrals. Regularly topped the sales team phone leaderboard completing around 100 calls a day with 4+ hours conversation time resulting in monthly targets being consistently met.
- Required to maintain a sales pipeline through Microsoft CRM and produce weekly reports for internal sales meetings.
- Cultivated strong client relationships through regular communication providing valuable insights on campaign performance.
Regional Sales Manager
A-Z Group
09.2010 - 03.2011
- In charge of sales of advert space, conference and award event sponsorship and sales of associated products of a large portfolio to designated countries.
- Developed new business leads and maintained positive relationships with clients in assigned sales territories through phone, e-mail and in person meetings.
- Streamlined sales processes to improve efficiency and utilised industry news to target business, resulting in increased productivity and overall revenue growth.
Education
Bachelor of Mathematics - Industrial And Applied Mathematics
Wollongong University
Wollongong, NSW07.2007
Skills
- Meticulous attention to detail
- Deadline-focused under pressure
- Expertise in advanced Excel functions
- Experienced in analytical data assessment
- Collaborative team member
- Efficient at learning new skills
- Detail-oriented organisational abilities
- Proficient in building professional relationships
Timeline
United Cargo Regional Sales Manager
The Aviation Group
01.2018 - Current
Senior Finance Administrator and Analyst
Wymap Group
04.2015 - 12.2017
Payroll Officer / Assistant Accountant
Wymap Group
07.2013 - 04.2015
Recruitment Consultant
Bailey Personnel
04.2012 - 07.2013
Digital Marketing Consultant
Dotmailer
04.2011 - 03.2012
Regional Sales Manager
A-Z Group
09.2010 - 03.2011
Bachelor of Mathematics - Industrial And Applied Mathematics
Wollongong University
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