Summary
Overview
Work History
Education
Skills
Timeline
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James Lovett

Ingham,QLD

Summary

At Ingham Hospital, I spearheaded initiatives that significantly reduced infection rates, showcasing my expertise in healthcare systems and emergency spill response. My commitment to excellence was evident through rigorous adherence to health and safety regulations, earning commendation for my attention to detail and exceptional customer service skills. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

12
12
years of professional experience

Work History

Patient Services Assistant

Ingham Hospital
07.2011 - 09.2023
  • Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
  • Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
  • Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
  • Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
  • Promoted a safe working environment for all personnel by consistently utilizing proper personal protective equipment and following safety guidelines.
  • Upheld high standards of cleanliness in operating rooms, ensuring a sterile environment for surgical procedures following strict protocols.
  • Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
  • Participated in ongoing professional development opportunities focusing on infection control techniques, improving overall department performance levels.
  • Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
  • Collaborated effectively with the maintenance team to address building-related issues, ensuring a well-kept facility for patients and staff.
  • Managed laundry services efficiently, delivering clean linens promptly to various departments as required.
  • Optimized inventory management through the careful tracking of cleaning supplies and timely ordering of necessary materials.
  • Conducted regular inspections of cleaning equipment, identifying necessary repairs or replacement needs to maintain optimal performance.
  • Maintained compliance with regulatory requirements by keeping accurate records of completed tasks on a daily basis.
  • Facilitated rapid room turnover times by efficiently preparing spaces for new patient admissions or transfers.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained floor cleaning and waxing equipment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Education

No Degree - High School

Ingham State High School
Ingham, QLD
11.2010

Skills

  • Healthcare Systems Knowledge
  • Emergency spill response
  • Customer Service
  • Patient room cleaning
  • Restroom Sanitation
  • Waste segregation
  • Cross-Contamination Prevention
  • Health and Safety Regulations
  • Chemical Handling
  • Hazardous waste disposal

Timeline

Patient Services Assistant

Ingham Hospital
07.2011 - 09.2023

No Degree - High School

Ingham State High School

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James Lovett