James Mackie
Invermay
Summary
Through multiple years of working in retail I have developed strong customer service skills utilised to connect and support customers. In addition to my professional experience, my previous involvement in school leadership roles has further honed my teamwork skills, enabling me to effectively support colleagues in accomplishing tasks at a high quality and in a timely manner. Through the successful completion of OH&S safety training I have a keen appreciation for safety protocols and practices, contributing to a safe and secure work environment. I am a reliable employee who is eager to continue learning and developing my customer service skills to provide the best possible service I can.
Offering exceptional interpersonal skills and quick learning ability, ready to adapt and excel in retail environment. Brings strong understanding of customer service principles and ability to manage transactions. Ready to use and develop communication and organizational skills in a real estate role.
Overview
4
4
years of professional experience
Work History
Retail Worker
Davies & Rose Rural Hardware
08.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Worker
HG And Sons Emporium
05.2022 - 09.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Casual Kitchen Hand
Now And Not Yet
06.2021 - 10.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Education
High School Diploma -
Templestowe College
Templestowe, VIC01.2019
Skills
- Collaborative Team Member
- Strong Interpersonal Communication
- Steadfast Reliability
- Independent Motivator
- Active listening skills
- Time management skills
- Organisational skills
- Quick Adaptability
- Effective Under Pressure
Timeline
Retail Worker
Davies & Rose Rural Hardware
08.2023 - Current
Retail Worker
HG And Sons Emporium
05.2022 - 09.2022
Casual Kitchen Hand
Now And Not Yet
06.2021 - 10.2021
High School Diploma -
Templestowe College
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