Summary
Overview
Work History
Education
Skills
Co-Founder – The Mark's Ark April 2012 – April 2024
References
Timeline
Generic

James Mark

Mulgrave,VIC

Summary

Seasoned Sales Development Specialist with proven track record in fostering client relationships, identifying sales opportunities and delivering effective presentations. Strengths include team leadership, strategic planning and negotiation skills. Previous roles have resulted in improved sales processes, solid customer relations and enhanced revenue growth.

Overview

11
11
years of professional experience

Work History

Sales Development Specialist

Diamond Energy / Energy Bay
Richmond, Vic
09.2020 - Current
  • Led team to achieve sales goals through effective training and support.
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Trained new staff on product knowledge and customer service standards.
  • Developed strong relationships with channel partners to foster loyalty and repeat business.
  • Built relationships with key solar installers through proactive outreach and follow-up.
  • Analyzed data from CRM system to identify trends in customer behavior and preferences.
  • Identified opportunities for expanding into new markets or launching additional products and services.

Sales Coordinator

Diamond Energy
Prahran, VIC
05.2016 - 09.2020
  • Developed and significantly grew the customer base using strong engagement and sales skills.
  • Cultivated strong professional relationships with channel partners and key clients to drive long-term business development.
  • Directed and coordinated products, services and sales activities.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Collaborated on marketing initiatives to promote new energy solutions.
  • Organized training materials for new sales team members at Diamond Energy.

Sales Associate

MYOB
Glen Waverley, VIC
08.2014 - 08.2016
  • Assisted customers in selecting software solutions for their business needs.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Participated in promotional events to boost product awareness and engagement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Consistently surpassed sales targets

Education

Real Estate License of Victoria

REAA
Melbourne, VIC
03-1995

High School Diploma -

St Bede's College
Mentone, VIC
11-1982

Skills

  • Account management and business development
  • Market research and lead generation
  • Customer relationship management
  • Negotiation and time management
  • Training and mentoring
  • Data analysis and process design

Co-Founder – The Mark's Ark April 2012 – April 2024

  • Created a grassroots animal rescue and adoption charity organization
  • Taking in and fostering pets that have been surrendered to local councils and pounds
  • Successfully found forever homes for over 300 cats and kittens
  • Successfully found forever homes for over 100 dogs and pups

References

References available upon request.

Timeline

Sales Development Specialist

Diamond Energy / Energy Bay
09.2020 - Current

Sales Coordinator

Diamond Energy
05.2016 - 09.2020

Sales Associate

MYOB
08.2014 - 08.2016

Real Estate License of Victoria

REAA

High School Diploma -

St Bede's College

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James Mark