Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Mitchell

Gold Coast,QLD

Summary

Proactive Director and Glazier with extensive experience in team management, operations, and customer service. Proven ability to develop high-performing teams, improve workplace safety, and manage resources effectively. Strong skills in strategic planning, project management, and problem-solving, bringing a drive for continuous improvement and professional growth.

Overview

12
12
years of professional experience

Work History

Director

Hartell Group Pty Ltd
10.2017 - 02.2024
  • Director/Operations Manager of Gold Coast Shower Screens and Queensland Shower Screens.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Working closely with an average of 15-20 different clients per week.

Glazier

Civic Shower Screens and Wardrobes
06.2013 - 10.2017
  • Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
  • Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
  • Improved customer satisfaction with timely installations of shower screens, splashbacks, wardrobe doors, and mirrors.
  • Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.

Apprentice Carpenter

Mathew Exler
09.2011 - 04.2013
  • Assisted with movement of materials and equipment to job sites.
  • Developed strong carpentry skills through hands-on experience under the guidance of experienced mentors.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Assisted in reducing material waste by efficiently utilizing resources throughout each project phase.

Education

Certificate IV - Building And Construction (Building)

TAFE NSW
Port Macquarie, NSW
12.2019

Certificate III - Glass And Glazing

Frontier Training And Technology
Glenroy, VIC
03.2019

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Team Management
  • Project Management
  • Issues Resolution
  • Decision-Making
  • Customer Service

Timeline

Director

Hartell Group Pty Ltd
10.2017 - 02.2024

Glazier

Civic Shower Screens and Wardrobes
06.2013 - 10.2017

Apprentice Carpenter

Mathew Exler
09.2011 - 04.2013

Certificate IV - Building And Construction (Building)

TAFE NSW

Certificate III - Glass And Glazing

Frontier Training And Technology

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James Mitchell