James Naldo
Wyong,NSW
Summary
Solid team player with outgoing, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Singer/Guitarist
Sole Trader
03.2010 - Current
- Maintained professional relationships with venue owners, booking agents, and fellow musicians for seamless collaborations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Managed finances effectively including budgeting for gigs expenses or investments into equipment resulting in steady profit growth.
Delivery Driver/Warehouse Worker
Allsite-Australia
11.2023 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Liquor Team Member
BWS
07.2019 - 09.2022
- Contributed to team success by completing jobs quickly and accurately.
- Set and achieved company defined sales goals.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Deli Assistant, Night Fill and Seafood Manager
Woolworths
03.2014 - 07.2019
- Collaborated with team members to ensure smooth operation of the deli department.
- Greeted customers at counter to fulfill requests and answer questions.
- Worked closely with suppliers to ensure timely delivery of fresh ingredients for daily preparation.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sandwich Artist
Subway
04.2011 - 01.2014
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared salads and sandwiches for customers.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Restocked and rotated stock in display case to mitigate stock loss.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Accurately operated cash register to process customer payments.
Crew Member
MacDonalds
09.2006 - 04.2011
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
Education
Associate of Arts - Certificate III Fitness
Tighes Hill Tafe
Tighes Hill, NSW04.2018
Bachelor of Arts - Bachelor of English
University of Sydney
Sydney, NSW11.2009
High School Diploma -
Broadmeadow Performing Arts
Broadmeadow, NSW11.2008
Skills
- 1 Communication
- 2 Teamwork
- 3 Problem solving
- 4 Delivery Driver
- 5 Picking and Packing
- 6 Self-management
- 7 Learning
- 8 Technology
- 9 Direct Sales
- 10 Planning and organising
- 11 Positive attitude
- 12 Time Management
Timeline
Delivery Driver/Warehouse Worker
Allsite-Australia
11.2023 - 11.2024
Liquor Team Member
BWS
07.2019 - 09.2022
Deli Assistant, Night Fill and Seafood Manager
Woolworths
03.2014 - 07.2019
Sandwich Artist
Subway
04.2011 - 01.2014
Singer/Guitarist
Sole Trader
03.2010 - Current
Crew Member
MacDonalds
09.2006 - 04.2011
Associate of Arts - Certificate III Fitness
Tighes Hill Tafe
Bachelor of Arts - Bachelor of English
University of Sydney
High School Diploma -
Broadmeadow Performing Arts
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