James Nirmal
Summary
Dynamic and detail-oriented professional with experience at Mangosteen Cafe, excelling in cash handling and customer service. Proven ability to multitask and resolve conflicts, ensuring high standards of hygiene and a positive atmosphere. Recognized for maintaining operational efficiency during peak hours while delivering exceptional specialty drinks and fostering customer loyalty.
Overview
1
1
year of professional experience
Work History
All Rounder
Mangosteen Cafe
12.2023 - 01.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Paid attention to detail while completing assignments.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Resolved customer complaints promptly and professionally, ensuring repeat business and upholding the cafe''s reputation for excellent service.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
BBA - Marketing
Medi-Caps University
Indore07-2024
Master of Business Analytics - Logistics And Supply Chain Management
La Trobe University
Melbourne, VIC01-2027
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Organizational skills
- Cash handling
- Teamwork and positive attitude
- Strong problem-solving and conflict resolution abilities
Availability
Wednesday to Sunday (All Day)
Reference
References upon request
Timeline
All Rounder
Mangosteen Cafe
12.2023 - 01.2025
BBA - Marketing
Medi-Caps University
Master of Business Analytics - Logistics And Supply Chain Management
La Trobe University
Similar Profiles
Sheryl Goh Wan QiSheryl Goh Wan Qi
Captain at The Queen and Mangosteen Pte Ltd.Captain at The Queen and Mangosteen Pte Ltd.
Nicholas TeoNicholas Teo
Business Analyst at Bambu - Mangosteen BCC Pte. Ltd.Business Analyst at Bambu - Mangosteen BCC Pte. Ltd.
Phuc VuPhuc Vu
Cafe Staff Member at Terrace Cafe/Worcester CafeCafe Staff Member at Terrace Cafe/Worcester Cafe