Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Noble

South Morang,VIC

Summary

Dynamic Department Manager at Coles Supermarket with a proven track record in enhancing customer satisfaction and team productivity. Skilled in staff management and problem-solving, I fostered a culture of continuous improvement, leading to significant performance enhancements. Adept at workflow coordination, I effectively minimized inventory shrinkage while building strong relationships with stakeholders.

Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.

Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Department Manager

Coles Supermarket
01.2025 - 03.2025
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
  • Cultivated strong relationships with key stakeholders, ensuring support for departmental initiatives and goals.
  • Enhanced team productivity by implementing streamlined workflow processes.

Sales Second in Charge

Coles Supermarket
01.2024 - 01.2025
  • Monitored inventory levels closely, ensuring optimal stock availability for high-demand products.
  • Provided exceptional customer service throughout the entire sales process, addressing concerns promptly and professionally.
  • Coordinated promotional events, creating greater brand awareness among potential customers.
  • Streamlined sales processes, reducing time spent on administrative tasks and increasing time dedicated to selling activities.
  • Cultivated a positive team culture that encouraged collaboration, open communication, and continuous improvement.
  • Trained new sales team members, improving overall team productivity and efficiency.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Team Member

Coles Supermarket
12.2012 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.

Education

Associate's Degree - Aerospace Engineering

Royal Melbourne Institute of Technology
Melbourne, VIC
06-2021

Skills

  • Client support
  • Team leadership
  • Coaching and guidance
  • Problem-solving
  • Customer relationship management
  • Effective stakeholder engagement
  • Workflow coordination
  • Regulatory standards
  • Time management
  • Critical thinking
  • Project management
  • Technical reporting
  • Engineering documentation
  • Technical writing
  • Failure analysis
  • Control systems
  • Fluid mechanics
  • Structural analysis
  • Thermodynamics
  • Technical diagram generation
  • Data management
  • Finite element analysis
  • Advanced mathematical skills
  • Computer-aided design
  • CAD proficiency
  • Computer skills

Certification

  • HLTAID009 Provide cardiopulmonary resuscitation
    HLTAID010 Provide basic emergency life support
    HLTAID011 Provide First Aid Training - [Date of Issue: 26/092024]

Timeline

Department Manager

Coles Supermarket
01.2025 - 03.2025

Sales Second in Charge

Coles Supermarket
01.2024 - 01.2025

Team Member

Coles Supermarket
12.2012 - 01.2024

Associate's Degree - Aerospace Engineering

Royal Melbourne Institute of Technology

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James Noble