Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

James Odgers

Melbourne,VIC

Summary

Methodical Director with [Number] years of comprehensive experience overseeing daily operations of [Type] company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Director

GE HealthCare NZ
Melbourne, Vic
04.2023 - Current
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Reviewed internal reports and identified areas of risk or potential cost savings.

Head of Strategy and Growth

GE HealthCare
Melbourne, Vic
08.2022 - Current
  • Drafted strategic documents including presentations, reports, proposals.
  • Provided guidance on future decisions based on comprehensive understanding of current markets and target audiences.
  • Assisted in developing annual operating plans that align with overall corporate objectives.
  • Facilitated workshops designed to engage stakeholders in the development of innovative solutions.
  • Coordinated efforts across departments to ensure successful implementation of strategies.
  • Monitored progress towards established goals and identified areas requiring improvement or corrective action.
  • Communicated regularly with executive team members regarding strategy updates and changes.
  • Maintained an up-to-date knowledge base on best practices relating to strategy development.
  • Engaged in regular meetings with clients to understand their needs better and suggest appropriate strategies.
  • Advised senior management on how best to allocate resources for maximum return on investment.
  • Represented organization at conferences and other events related to strategy formulation.
  • Developed and implemented strategic plans to drive business growth.
  • Identified opportunities for long-term value creation through market analysis and competitive intelligence.
  • Analyzed financial data to determine the feasibility of proposed strategies.
  • Conducted research on industry trends, customer needs, and competitor activities.
  • Collaborated with senior leadership teams to develop effective strategies for achieving organizational objectives.
  • Created a framework for evaluating potential strategic partners and investments.
  • Devised creative territory development strategies, leading team to generate $[Amount] in new business.
  • Facilitated strategic development of new business with RFP responses and proposal writing.
  • Planned, budgeted and executed business development strategies to bring in new customers, enhance revenues and optimize profits.
  • Planned advertising campaigns for online, print and other mediums.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Supervised creation of marketing materials and collateral.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Coordinated marketing events for showcasing product and service offerings.
  • Collected and analyzed market research data for use in forecasting.
  • Delivered marketing strategy updates to upper-level management.
  • Conducted research to determine ideal markets for products and services.
  • Marketed products and services at tradeshows and promotional events.
  • Prepared marketing campaign budgets with finance personnel.
  • Interviewed and hired talented individuals to add value to marketing team.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.

Director

GE HealthCare Australia
Melbourne, Vic
08.2018 - Current

General Manager Imaging

GE HealthCare
Melbourne, Vic
11.2017 - 08.2022
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Oversaw product development initiatives from concept through completion stages.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Tracked monthly sales to generate reports for business development planning.
  • Administered employee discipline through verbal and written warnings.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Guided management and supervisory staff to promote smooth operations.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Led employee evaluations with constructive feedback to boost performance.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed service and sales strategies to improve retention and revenue.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented successful business strategies to increase revenue and target new markets.

General Manager Ultrasound

GE HealthCare
Melbourne, Vic
05.2016 - 11.2017
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Sales Leader Ultrasound

GE HealthCare
Melbourne, Vic
01.2012 - 05.2016
  • Developed and implemented sales plans to achieve desired results.
  • Created and maintained customer relationships through regular follow-up activities.
  • Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
  • Analyzed market trends and identified potential opportunities for business growth.
  • Developed strategies to increase sales volume and improve customer satisfaction levels.
  • Monitored performance of sales team members against set targets, providing feedback as needed.
  • Developed key accounts by building strong relationships with major customers.
  • Provided leadership and direction to motivate a high performing sales team.
  • Negotiated complex contracts with customers, ensuring the best possible outcomes for the company.
  • Collaborated closely with marketing teams to develop promotional materials that drove product interest among target audiences.
  • Coordinated activities between various departments within the organization to ensure efficient operations.
  • Researched competitive offerings from other companies, analyzing pricing structures and product features.
  • Identified areas of improvement in current processes and procedures, making recommendations for change as required.
  • Developed strategic partnerships with vendors that provided access to new products or services.
  • Organized trade shows and other events aimed at increasing brand awareness.
  • Analyzed customer data to identify buying patterns and uncover new opportunities for growth.
  • Participated in industry conferences to stay abreast of latest developments in the field.
  • Assisted with budgeting process by identifying key cost drivers related to sales operations.
  • Implemented incentive programs designed to encourage higher performance from team members.
  • Managed all aspects of order fulfillment, including invoicing, shipping, returns processing.
  • Maintained accurate records of all transactions in accordance with company policies.
  • Sought out new business continuously through established pipelines and novel prospecting techniques.
  • Empowered team to exceed sales quotas through regular training, effective coaching and close mentoring.
  • Partnered with senior managers to develop and implement strategic sales and marketing plans.
  • Engaged customers with in-person and remote demonstrations of available products.
  • Cultivated and nurtured relationships with account representatives to sustain current revenue and capitalize on opportunities to expand business.
  • Leveraged available sales data to optimize approaches and increase market share.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Managed and retained existing client accounts.
  • Managed cash register operations using POS system and processed sales and returns.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
  • Maintained attractive merchandise displays to maximize purchases.
  • Maintained database of customer and sales information using SalesForce software.
  • Exceeded department expectations for productivity and accuracy levels.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Optimized revenue levels by developing engaging promotional programs.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Managed organization's largest region, performed full sales cycle duties and increased annual sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Produced sales documents, finalized deals and filed records.

Business Development Manager

GE HealthCare
Melbourne, Vic
01.2009 - 08.2012
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Maintained a database of existing customers and prospective leads.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Drafted proposals for prospects in response to their requests for information.
  • Attended tradeshows and conferences to network with potential clients.
  • Organized meetings between senior management and prospective customers.
  • Collaborated with marketing team members to design promotional materials.
  • Analyzed customer feedback to identify areas for improvement in products and services offered.
  • Researched target markets to understand the needs of current and potential customers.
  • Provided training to sales staff on effective communication techniques when dealing with clients.
  • Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
  • Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
  • Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
  • Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
  • Collaborated with internal teams for successful execution of projects.
  • Coordinated product launches by creating detailed launch plans based on market analysis data.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.

Account Manager

GE HealthCare
Melbourne, Vic
03.2005 - 01.2009
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Provided training and guidance to new Account Managers.
  • Negotiated contracts with clients to maximize profitability.
  • Conducted market research to identify potential customers.
  • Analyzed client data and identified opportunities for growth.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Developed strategies to increase revenue from existing accounts.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Presented product features and advantages to potential customers during sales meetings.
  • Collaborated with marketing team to develop promotional materials for clients.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Solicited feedback from customers on their experience with products or services.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Assisted in developing pricing models based on competitor analysis.
  • Prepared monthly financial statements for each account.
  • Attended trade shows and conferences as a representative of the company.
  • Generated leads through cold calling activities.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Ensured compliance with industry regulations when dealing with clients.
  • Provided technical support to customers when needed.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
  • Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.
  • Negotiated contracts and closed agreements to maximize profits.
  • Sourced new opportunities to introduce products and services to potential customers.
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Pitched to new clients by leveraging client base and targeting strategic partnerships.
  • Collaborated with sales team to collectively drive growth and market share.
  • Collaborated directly with marketing team to refocus client outreach, increasing qualified inbound account leads.
  • Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed records.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.

Specialist Representative

Janssen Cilag
Hobart, Tasmania
01.2002 - 03.2005
  • Developed and implemented sales strategies to increase market share.
  • Provided technical support to customers regarding product usage, installation and troubleshooting.
  • Created customer profiles, tracked orders and maintained accurate records of customer interactions.
  • Conducted presentations on products and services at conferences, trade shows, seminars and other events.
  • Analyzed customer feedback to identify opportunities for improvement in products or services.
  • Researched competitive pricing trends in order to develop effective pricing strategies.
  • Negotiated prices with customers based on their individual needs and requirements.
  • Assisted in the development of marketing materials such as brochures, flyers, catalogs and website content.
  • Collaborated with external vendors to ensure timely delivery of products and services.
  • Prepared regular reports on sales performance metrics for management review.
  • Educated customers about new product features and updates through webinars, tutorials and one-on-one training sessions.
  • Reviewed customer inquiries and issues promptly and provided solutions within established guidelines.
  • Established relationships with key decision makers at client organizations to facilitate future business opportunities.
  • Evaluated customer service trends by analyzing data from surveys, focus groups, interviews.
  • Developed custom demos that showcased features relevant to potential clients' businesses.
  • Responded quickly to customer inquiries via phone or email while maintaining a high level of professionalism.
  • Identified areas for process improvement within the organization's sales operations.
  • Participated in team meetings to discuss current projects and upcoming initiatives.
  • Maintained up-to-date knowledge about company's products and services including any changes or updates.

Education

Bachelor of Science -

University of Tasmania
Hobart, TAS
12-2000

High School Diploma -

Scotch Oakburn College
Launceston, TAS

Skills

  • Business Administration
  • Operations Management
  • Business Planning
  • Project Management
  • Sales management
  • People Management
  • Financial Reporting
  • Innovation management
  • Company guidelines
  • Verbal and written communication
  • Human Resources Management
  • Cross-functional team leadership
  • Organizational Development
  • Issues Resolution
  • Contract and Vendor Management
  • Budget Management
  • Strategic Planning
  • Negotiation
  • Financial Management
  • Talent Acquisition
  • Creativity and Innovation
  • Hiring and Retention
  • Partnerships and Alliances
  • Business Forecasting
  • Sales Tracking
  • KPI Tracking
  • Revenue Generation
  • Employee Development
  • Cost Control
  • Performance Improvement
  • Quality Assurance
  • Cost Reduction
  • Sales Strategies
  • Self Motivation
  • Excellent Communication
  • Sales Promotion
  • Customer Service
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Analytical Skills
  • Performance Evaluations

Affiliations

  • Hobbies

Accomplishments

  • Awards

Certification

  • Certificates

References

References available upon request.

Timeline

Director

GE HealthCare NZ
04.2023 - Current

Head of Strategy and Growth

GE HealthCare
08.2022 - Current

Director

GE HealthCare Australia
08.2018 - Current

General Manager Imaging

GE HealthCare
11.2017 - 08.2022

General Manager Ultrasound

GE HealthCare
05.2016 - 11.2017

Sales Leader Ultrasound

GE HealthCare
01.2012 - 05.2016

Business Development Manager

GE HealthCare
01.2009 - 08.2012

Account Manager

GE HealthCare
03.2005 - 01.2009

Specialist Representative

Janssen Cilag
01.2002 - 03.2005

Bachelor of Science -

University of Tasmania

High School Diploma -

Scotch Oakburn College

Similar Profiles

  • Khoa Nguyen

    Khoa NguyenKhoa Nguyen

    Customs Operational Leader at GE Power, GE Healthcare, GE RenewableCustoms Operational Leader at GE Power, GE Healthcare, GE Renewable

  • Nandita Bharadwaj

    Nandita BharadwajNandita Bharadwaj

    Senior Design Engineer at GE Healthcare and GE Medical SystemsSenior Design Engineer at GE Healthcare and GE Medical Systems

  • Kiran SK

    Kiran SKKiran SK

    Regional Sourcing Leader - India at General Electric HealthCare (GE Healthcare)Regional Sourcing Leader - India at General Electric HealthCare (GE Healthcare)

  • Chase Wallis

    Chase WallisChase Wallis

    Customer Service/Sales Administrator at Emerson CoachingCustomer Service/Sales Administrator at Emerson Coaching

  • Ngoc Huy Duong

    Ngoc Huy DuongNgoc Huy Duong

    Focus Bear — AI Evaluation & Prototyping Intern at Focus BearFocus Bear — AI Evaluation & Prototyping Intern at Focus Bear

CREATE PROFILE
James Odgers