Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
GeneralManager

James Paddock Toms

Retail And Administration
Melbourne,VIC

Summary

Customer-savvy sales expert accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Front of House Team Member

McDonald's Restaurant
Melbourne, VIC
02.2020 - 11.2021
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.

Back of House Team Member

Carl's Jr
Melbourne, VIC
05.2021 - 01.2022
  • Completed weekly food and supply inventories.
  • Assisted back of house manager by cross-referencing delivered stock with invoices.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Supervised floor staff and guided proper performance, adherence to policies and uniform presentation.
  • Unloaded and stocked kitchen supplies.
  • Properly allocated and arranged linens and table decorations.

Front of House Team Member

McDonald's Restaurant
Melbourne, VIC
03.2022 - 07.2022
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Helped guests at tables when in need of assistance.

Shelf Stocker

Coles Supermarket
Melbourne, VIC
11.2018 - 11.2018
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Education

No Degree -

Truganina P-9
Truganina
04.2001 -

High School Diploma -

Tarneit Senior College
Tarneit, VIC
05.2020 - 05.2022

Skills

    Complaint resolution

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Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Software

Microsoft Word

Microsoft Excel

Google Spreadsheets

Certification

RSA Certified

Interests

Retail

Administrative

Bartending

Animal carer

Timeline

RSA Certified

08-2022

Front of House Team Member

McDonald's Restaurant
03.2022 - 07.2022

Back of House Team Member

Carl's Jr
05.2021 - 01.2022

High School Diploma -

Tarneit Senior College
05.2020 - 05.2022

Front of House Team Member

McDonald's Restaurant
02.2020 - 11.2021

Shelf Stocker

Coles Supermarket
11.2018 - 11.2018

No Degree -

Truganina P-9
04.2001 -

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James Paddock TomsRetail And Administration