Goal-driven senior analyst polished in managing and breaking down large volumes of information. Proactive at leading strategic risk initiatives in operations, workflow and production by uncovering trends affecting business success.
Cross-skilled across multiple business units, providing a diverse background and understanding of the end-to-end banking process.
Displays expert knowledge in risk fundamentals including Incidents, Issues and Thematic reviews and is able to transfer knowledge and upskill teammates.
Overview
3
3
years of professional experience
Work History
Senior Analyst Risk and Control Enablement
Commonwealth Bank of Australia
02.2023 - Current
Responsible for identifying potential risks across various areas, specailising in Credit, Operational and Regulatory risk.
Delivery of multiple strategic initiatives to reduce overall risk exposure within the Retail Operations business unit, achieving improved customer experience and cost savings.
Responsible for the day to day management of high-risk incidents in the Retail Operations business unit, ensuring adherence to Group policy and external legislation
Proven experience providing advice and guidance to senior management and other department leads on risk-related issues.
Experience leading the preparation of the Non-Financial Risk Committee (NFRC) report for Retail Operations, involving co-ordination across multiple teams and ability to provide insights from raw data.
Identifying root causes and addressing potential gaps through the delivery of focused learning or implementation of controls.
Building out effective Control Governance models to improve business performance and mitigate potential risks.
Developed and conducted robust risk fundamentals training for incoming risk managers.
Operations Graduate
Commonwealth Bank of Australia
02.2021 - 02.2023
Responsible for delivering and supporting projects and initiatives within the Retail Operations Home Lending space in CBA
Responsible for leading and supporting 60 FTE across Australia and India from setup to steady state
Providing key technical expertise to support the completion of project artefacts resulting in successful integration of our international teams
Building out effective Workforce and Risk Governance models to improve business performance and mitigate potential risks.
Financial Crime Operations Analyst
Commonwealth Bank of Australia
Responsible for project delivery and analysis of business metrics to support the Financial Crime Operations team
Responsible for monitoring, analysis and reporting for over 500 FTE of Key Performance Indicators across RACO to the General Manager and Executive Managers
Key focus on Continuous Improvement principles to automate and simplify data reporting systems, ultimately reducing overall business cost
Led the successful review and uplift of 149 Standard Operating Procedure documents across the RACO business to help deliver better business outcomes and improved risk management.
Education
Bachelor of Business Administration with a Bachelor of Arts - International Business
Macquarie University
12.2021
Skills
Data Analytics Experience across multiple CBA risk systems (RiS, COGNOS, DART)
Root Cause Analysis
Process Governance
Incident Management
Regulatory Compliance
References
References available upon request.
Timeline
Senior Analyst Risk and Control Enablement
Commonwealth Bank of Australia
02.2023 - Current
Operations Graduate
Commonwealth Bank of Australia
02.2021 - 02.2023
Financial Crime Operations Analyst
Commonwealth Bank of Australia
Bachelor of Business Administration with a Bachelor of Arts - International Business
Manager - Cloud & Emerging Risk and Controls at Commonwealth Bank of Australia, CBAManager - Cloud & Emerging Risk and Controls at Commonwealth Bank of Australia, CBA
Manager – Procurement & Commercial (Governance & Assurance) at Transport for NSWManager – Procurement & Commercial (Governance & Assurance) at Transport for NSW