James Pelham
Hobart,TAS
Summary
Retail Sales Associate with more than 13 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
13
13
years of professional experience
Work History
Shoe Specialist
The Running Edge
02.2022 - Current
- Helping customers & local Podiatrist's clients with fitting suggested footwear or suitable options.
- Providing expert knowledge on shoes, orthotics and gait analysis.
Customer Service Assistant
Target
06.2011 - 02.2022
- Provided customer service throughout the department store.
- Managed incoming calls each day with professionalism and knowledgeable service.
- Described product benefits to help guide purchasing decisions.
- Organized data on profit loss, prepared presentations for senior leadership to highlight areas of strength and opportunities for improvement.
- Supported senior management in executive decision-making by drafting informative reports.
Warehouse Worker
Target
10.2012 - 03.2016
- Loaded, unloaded and moved merchandise to and from storage and production areas.
- Operated pallet jacks and battery operated equipment to receive and transport items from various warehouse locations.
Customer Service Assistant
EB Games
11.2015 - 01.2016
Education
Claremont College
Claremont, TAS2012
TAFE POLYTECHNIC
2012
Montrose Bay High School
Glenorchy, TAS2011
Skills
THE RUNNING EDGE
Kesiah Barker 0404 218 211
TARGET
Brayden White 0427 234 805 (Target/Secure Corp Security)
Phil Wilton 0488 058 428
Nicole Thomson 0448 840 321
Karen Gangell 0437 002 714
EB GAMES
Adam Devine 0456 170 527
Timeline
Shoe Specialist
The Running Edge
02.2022 - Current
Customer Service Assistant
EB Games
11.2015 - 01.2016
Warehouse Worker
Target
10.2012 - 03.2016
Customer Service Assistant
Target
06.2011 - 02.2022
Claremont College
TAFE POLYTECHNIC
Montrose Bay High School
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