JAMES PEÑALES
Redcliffe,WA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
MCS Security
09.2023 - Current
- Enhanced overall security in the shopping centre by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Bouncer
Westsec Services
07.2023 - Current
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Improved staff response time with efficient coordination of security personnel during incidents.
- Providing First aid for any incidents that occur.
Security guard
Southern Cross Protection (SXP) - Reliable & Responsive Security Services
11.2022 - 12.2023
- Worked as a Security guard at JB-HIFI and Morley for around 9 months
- Prevented the loss of $20000+ in assets, including but not limited to headphones, radios, posters, and paraphernalia
- Reporting shoplifters and suspicious persons to staff
- Incident reporting daily conflicts and events
- Providing customer service where possible.
Loss prevention officer
Southern Cross Protection (SXP) - Reliable & Responsive Security Services
09.2022 - 11.2022
- Worked at the Amazon warehouse near Perth Airport as a loss prevention officer
- Duties include patrolling the internals and externals of the facility, providing a daily report on the status of assets, conducting emergency exit and fire extinguisher audits, and audits of the metal detector
- Created and assigned badges to contractors, new hires, and existing employees
- Controlled the flow of traffic inside the truck yard from a gatehouse
- This work included - verifying truck driver appointment details, checking drivers in and out of a yard-management system, and communicating any outstanding issues to management
- I made sure every truck driver was signed in early and came out on time, ensuring that all packages were delivered in a timely manner.
Security guard
Crown Perth - The Finest Resort, Casino, Restaurants and Bars
01.2020 - 12.2021
- Handled drunk, drug-affected, and disorderly people
- I was involved with multiple physical and verbal altercations a night and have had to forcefully people from premises while respecting their legal rights
- I wrote incident reports, maintained the safety of the public, escorted gaming chips and assets worth over $100,000, conducted chip and cash machine refills, and stood in static positions while screening for dress code.
Education
Certificate II in Security Operations -
Crown Perth
Perth, WACertificate IV in Information Technology (Programming) -
TAFE
Perth, WASkills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Experience using different operating systems, Windows, Linux, Macintosh Etc
- Native English Speaker, Fluent in Tagalog (Filipino)
- Fighting Experience, Train in Brazillian Jiu Jutsu and Some Wrestling
- Crowd Control experience, working in clubs
Certification
- Security Officer
- Security Monitoring Officer
- Crowd Control
Other
- White card
- First Aid
- RSA
Hobbies and Interests
- Fitness
- Marvel
- Jiu-Jitsu
- Movies
- Games
Timeline
Security Guard
MCS Security
09.2023 - Current
Bouncer
Westsec Services
07.2023 - Current
Security guard
Southern Cross Protection (SXP) - Reliable & Responsive Security Services
11.2022 - 12.2023
Loss prevention officer
Southern Cross Protection (SXP) - Reliable & Responsive Security Services
09.2022 - 11.2022
Security guard
Crown Perth - The Finest Resort, Casino, Restaurants and Bars
01.2020 - 12.2021
Certificate II in Security Operations -
Crown Perth
Certificate IV in Information Technology (Programming) -
TAFE
- Security Officer
- Security Monitoring Officer
- Crowd Control
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