Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

James Perry

Pakenham ,VIC

Summary

Adept at leading large-scale restoration projects with a track record of success, I leveraged my expertise in mold remediation and exceptional management skills at Cowan Restoration. My innovative approaches and commitment to quality assurance have consistently exceeded employer expectations, demonstrating my ability to deliver superior results and maintain high customer satisfaction. Reliable Restoration Technician with a extensive background conducting restoration activities on various buildings that have been damaged by fire, mold, water and weather. Adept at performing water extraction, floor drying, mildew, and mold remediation and decontamination. An excellent communicator with great time management and customer service skills. Detail-oriented professional with manual dexterity and conservation knowledge to handle challenging artifact needs. Skillfully restore pieces to original appearance with careful attention to every component. Great with peopele skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restoration Technician

Perco Cleaning And Restoration
Carrum Downs , VIC
06.2018 - 03.2020
  • Performed water extraction services on various types of carpets and upholstery.
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Developed strategies for restoring damaged items such as furniture, electronics, and documents.
  • Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
  • Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
  • Applied treatments such as sealants and fungicides to prevent further damage.
  • Documented progress throughout the restoration process by taking photographs.
  • Assisted in demolition activities including removal of drywall and flooring materials.
  • Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
  • Maintained a safe working environment by following all safety protocols.
  • Monitored moisture levels in affected areas using hygrometers and other instruments.
  • Communicated project status updates to customers in a timely manner.
  • Performed regular maintenance checks on all equipment used during restorations.
  • Tracked inventory of supplies needed for job completion and placed orders as necessary.
  • Attended training sessions to stay up-to-date on best practices for restoration services.
  • Responded promptly to emergency calls 24 and 7 when required.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
  • Inspected completed restoration to ensure conformance to standards.
  • Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.
  • Inspected exhibit items regularly and determined necessity of restoration or professional repair.
  • Stored and organized items for archived exhibits by following organizational procedures.
  • Completed methamphetamine testing off property then completed the cleaning side off the works once approved.
  • Completed Mould scopes off works to property
  • Cleaned rugs in factory with special equipment for rug cleaning
  • Relayed carpet and underlay then completed steam clean

Operations Manager

Cowan Restoration
Braeside , VIC
01.2017 - 06.2018
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Built strong operational teams to meet process and production demands.
  • Addressed customer concerns with suitable solutions.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Responded to information requests from superiors, providing specific documentation.
  • Tracked and replenished inventory to maintain par levels.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Measured and reviewed performance via KPIs and metrics.
  • Delegated work to staff, setting priorities and goals.
  • Went out on site to complete water damage jobs with the staff
  • Went on site to teach the staff how to set up the equipment the right way and though them how to use it to complete job
  • Worked on major loss jobs and meet kpi
  • Organized clients inventory once returned back to Wearhouse
  • Was operations manager of vic/tas i set up and got off the ground there Tasmanian base off the ground i went over there every 3 weeks to help and support the staff that was running tas

Restoration Supervisor

Steamatic
Braeside , VIC
07.2015 - 03.2016
  • Supervised and coordinated the daily activities of restoration technicians.
  • Conducted regular inspections to ensure that work was completed in accordance with standards.
  • Developed and implemented safety protocols for onsite personnel.
  • Provided technical guidance and support to technicians during restorations.
  • Managed inventory of supplies needed for restoration projects.
  • Coordinated scheduling of subcontractors to complete specific tasks within a project timeline.
  • Resolved customer complaints regarding quality or service issues related to restorations.
  • Performed preventative maintenance on tools and equipment used in restorations.
  • Investigated accidents or incidents involving personnel or property damage.
  • Maintained records of past jobs for future reference when needed.
  • Provided direction to team members during emergency response operations.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
  • Inspected completed restoration to ensure conformance to standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed water damege
  • Tracked changes made throughout the course of a project to ensure accuracy.

Restoration Technician

Perco Cleaning And Restoration
Carrum Downs , vic
05.2015 - 06.2015
  • Performed water extraction services on various types of carpets and upholstery.
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Developed strategies for restoring damaged items such as furniture, electronics, and documents.
  • Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
  • Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
  • Removed debris from affected areas with vacuums and other tools.
  • Applied treatments such as sealants and fungicides to prevent further damage.
  • Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
  • Documented progress throughout the restoration process by taking photographs.
  • Assisted in demolition activities including removal of drywall and flooring materials.
  • Maintained a safe working environment by following all safety protocols.
  • Monitored moisture levels in affected areas using hygrometers and other instruments.
  • Communicated project status updates to customers in a timely manner.
  • Collaborated with other technicians on complex projects involving multiple trades.
  • Performed regular maintenance checks on all equipment used during restorations.
  • Responded promptly to emergency calls 24 and 7 when required.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
  • Inspected completed restoration to ensure conformance to standards.
  • Recorded quality and status of exhibit objects in museum database for inventory purposes.
  • Steam cleaned carpets and upholstery
  • Steam cleaned comical buildings
  • Completed Mould scopes off works
  • Completed inventory list

Restoration Technician

Moretto Group
Carrum Downs , Vic
01.2015 - 05.2015
  • Performed water extraction services on various types of carpets and upholstery.
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Developed strategies for restoring damaged items such as furniture, electronics, and documents.
  • Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
  • Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
  • Removed debris from affected areas with vacuums and other tools.
  • Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
  • Assisted in demolition activities including removal of drywall and flooring materials.
  • Responded promptly to emergency calls 24 and 7 when required.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Completed rubbish/contents removal from property from inside and out side the homes
  • Steam cleaned carpets in homes and comical buildings

Restoration Technician

Australian Advanced Carpet Care
Bayswater North , VIC2
01.2012 - 01.2013
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Developed strategies for restoring damaged items such as furniture, electronics, and documents.
  • Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
  • Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
  • Removed debris from affected areas with vacuums and other tools.
  • Applied treatments such as sealants and fungicides to prevent further damage.
  • Documented progress throughout the restoration process by taking photographs.
  • Assisted in demolition activities including removal of drywall and flooring materials.
  • Maintained a safe working environment by following all safety protocols.
  • Monitored moisture levels in affected areas using hygrometers and other instruments.
  • Performed regular maintenance checks on all equipment used during restorations.
  • Responded promptly to emergency calls 24 and 7 when required.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Inspected completed restoration to ensure conformance to standards.
  • Stored and organized items for archived exhibits by following organizational procedures.

Education

Year 9 Heigh School - School

Boronia Heights College
Boronia, VIC
12-2004

Skills

  • Power tools operations
  • Restoration planning
  • Company truck maintenance
  • Debris removal
  • Manual hand tools operations
  • Preventive care
  • Item inspection
  • Job estimation
  • Upholstery cleaning
  • Structure tear-down
  • Water damage assignments
  • Large restoration projects
  • Accurate measurements
  • Biohazard cleanup
  • Fire assignments
  • Extraction equipment
  • Location assessment
  • Personal protective equipment
  • OSHA compliance
  • Innovative restoration methods
  • Project estimation
  • Mold remediation
  • Accurate estimates
  • Quality assurance
  • Ipad use
  • Team leadership
  • Great customer communication skills
  • Great organizational skills
  • Kpi task
  • Great management skills

Certification

  • Working with children check
  • white card
  • water damage restoration
  • Applied Microbial Remediation
  • Afl coaches certification
  • Methamphetamine testing
  • Methamphetamine Remediation

Affiliations

  • Basketball coach
  • Football coach
  • Committee member at local football club

Timeline

Restoration Technician

Perco Cleaning And Restoration
06.2018 - 03.2020

Operations Manager

Cowan Restoration
01.2017 - 06.2018

Restoration Supervisor

Steamatic
07.2015 - 03.2016

Restoration Technician

Perco Cleaning And Restoration
05.2015 - 06.2015

Restoration Technician

Moretto Group
01.2015 - 05.2015

Restoration Technician

Australian Advanced Carpet Care
01.2012 - 01.2013

Year 9 Heigh School - School

Boronia Heights College

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James Perry