James Power
Summary
Experienced team leader in aviation, global air transport, airport operations, and freight forwarding with a focus on customer service. Skilled in managing teams, budgets, operations, planning, and scheduling to drive positive business results. Strong communication and interpersonal skills for working in diverse, fast-paced environments. Committed to safety compliance and continuous improvement. Seeking a new challenge to apply expertise in achieving outstanding customer service and promoting growth for all stakeholders.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Dazmac International Logistics
11.2024 - Current
- Coordinate International Freight operations specialising in Auto & Marine Logistics
- Manage and overseas all departments including international imports & exports, coastal, transport, customs, sales, accounts and warehouse
- Account management of major key accounts increasing volume and sales revenue.
- Onboarding new accounts and managing implementation of operating procedures and staff handling.
- Staff training and inter-departmental cooperation to increase staff cross over capabilities.
- Regular reporting of performance and revenue set by agreed KPI's to company shareholders.
- Management overview of all company sites locations including Brisbane, Sydney, Port Kembla, Melbourne & Perth.
Ramp Management & Cargo Leading Hand
Menzies Aviation
05.2023 - 11.2024
- Cargo Supervisor (Relief) Cairns
- Front line customer service working all facets of the business to achieve favorable outcomes
- Supervision and Duty Allocation of Cargo Warehouse & Ramp Operations Staff
- Coordinating warehouse operations including loading and unloading freight utilising ground service equipment in line with policies & safety procedures
- Aircraft Load Supervision: BAE146F / B748F / B737 and Ramp Cargo Management: B748F
- Facilitating Ramp Management of cargo freighter aircraft
- Conducting security screening of cargo and customs reporting, updating relevant documentation
- Adhering to organisational policies and WH&S procedures and performing hazard area checks including completion of Daily Shift Reports
- Develop and maintain relationship with clients and key service providers by way regular updates and meetings
- Applying knowledge of aviation requirements including aviation safety, security and operations
- Communicating with key stake holders to share information on up-to-date aviation requirements and standards and procedures
- Daily flight processing utilising Menzies Hermes, Virgin, Qantas ICargo, SkyTrans, Cathay Pacific & ICS Customs Systems
- Weekly Revenue Reporting and Management (OOL/CNS Regional Stations)
- Review operational processes, evaluate and recommend procedural changes where applicable
- Mentor new and junior staff encouraging learning and development
Director / General Manager
FreightPower Pty Ltd
03.2011 - 03.2023
- Oversaw and managed an Australian owned international freight forwarding company specialising in the movement of all cargo including import, export and domestic to global markets
- Managing the delivery of timely, accurate client services and liaison with key stakeholders
- Leadership attributes with experience in supervising and supporting large teams of staff
- Actively interacting with customers and developing relationships and revenue growth
- General management of business operations including human, physical and financial resources
- Utilising Cargowise Freight Management System and ICS Customs / ABF System
- Set and maintained targets and key performance indicators to meet client business demands
- Accountable for the management of international and domestic freight forwarding for the transportation of cargo by air, sea, road and rail
- Managed and coordinated aircraft charters for project logistic events, worked with local regulatory bodies, local airport authorities, ground handling agents and transport companies
- Engaged specialist air charter companies for assistance in planning and executing the service within timeframes and budgetary parameters
- Coordinated import and export deliveries in and out of airport terminals to/from client sites
- Coordinated FCL/LCL import export transport including both FCL pack / unpack and site delivery
- Led and operated warehouse 3PL pick and pack and performed stock control for multiple clients
- Ensured that departmental costs and expenditure were within defined budgets, managed freight costs via negotiation with airlines, shipping lines and carriers
- Planned and managed large projects and exhibitions both domestic and international including G2E Gaming Exhibitions – Macau and USA, Australian National Maritime Museum, China Cinema Group and the Hong Kong Convention Centre
- Proactively managed and developed a global partner network and international client base
- Relationship management with internal and external stakeholders including Customs and Quarantine and other government agencies
- Verified organisational and team compliance with industry and regulatory policies and processes
Export & Airfreight Manager
Specific Freight Pty Ltd
09.2007 - 03.2011
- Managed, maintained and developed a strong customer base and developed new business through effective relationship management
- Managed, trained and coordinated up to 15 staff within the Airfreight and Warehouse Team
- Organised and collected import and export airfreight shipments and delivered to airports and shipping terminals
- Utilising Cargowise Freight Management System and ICS Customs / ABF System
- Planned and implemented airfreight project shipments in accordance with business policies
- Liaised and negotiated with airlines to plan bookings, routings and rates for shipments
Cargo Services & Business Development Manager
Cathay Pacific Airways
08.1994 - 09.2007
- Business development, increased revenue options and boosted sales through freight forwarders
- Worked collaboratively with local regulatory bodies, airport authorities, ground handling agents and transport companies to meet customer requirements
- Adhered to WH&S guidelines, implemented process to ensure a safe and compliant workplace
- Functioned as Ramp Supervisor – Passenger & Freighter Operations and coordinated passenger ramp operations and baggage control
- Skilled in Loadmaster B747F, Load Control: B74F-200/400, A330/340, B777-200/300, B747
- Coordinated oversize and heavy cargo loading and restraint (aircraft engines and helicopters)
- Completed planning and handling of live animals including horses, dogs and live bees
- Received and managed flight bookings and shipment tracking requests from cargo agents, coordinated special cargo shipments as per policies
- Planned and coordinated Air Charter services and liaised with Hong Kong Head Office to utilise Cathay Pacific B747F type aircraft
- Finalised, authorised and issued flight documentation including NOTOC, cargo manifest and loading instructions
Certification
- Dangerous Goods Acceptance & Carriage by Air – CASR 92.095, 92.100, 92.105, 92.120
- Certificate II Transport Security Protection – AVI20118
- Aviation (RACA) & Maritime Security Awareness Training – Department of Home Affairs
- National First Aid Certificate
- National Police Clearance, Current
- Licence to Operate Forklift Truck
- Maritime Security Identification Card (MSIC), Exp: Jan 2029
- Aviation Security Identification Card (ASIC), Exp: May 2025
- Special Cargo Handling Management
- Oversized / Heavy / Special Cargo Restraint & Transport Management
- Proficient in Microsoft Office, Xero
- Cargowise EDI
Timeline
General Manager of Operations
Dazmac International Logistics
11.2024 - Current
Ramp Management & Cargo Leading Hand
Menzies Aviation
05.2023 - 11.2024
Director / General Manager
FreightPower Pty Ltd
03.2011 - 03.2023
Export & Airfreight Manager
Specific Freight Pty Ltd
09.2007 - 03.2011
Cargo Services & Business Development Manager
Cathay Pacific Airways
08.1994 - 09.2007
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