Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

James Ross-Knight

Taree

Summary

Previously worked at Estia Health Taree with five-year background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff, including Personal hygiene tasks and grooming . Established rapport of reliability and creating positive rapport with patients, family and staff. Proactive worker committed to helping patients and provide top-notch care, Fantastic attention to detail and multitasking abilities.


Currently working at Pathfinders with a solid background at supporting and mentoring youth, I have a two-years experience in youth development and support.

Known for great teamwork and adaptability, always focusing therapeutic care and supporting youth with empathy and understanding.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Youth Worker

Pathfinders
06.2023 - Current
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.

AIN

Estia Health
06.2018 - 04.2023
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Hand hygiene.
  • Developed communication skills to handover critical information within team.
  • Primary survey- Vital observations to assess blood pressure, pulse, respiration, temperature, oxygen saturation.
  • Secondary survey- assess skin integrity, monitor digestion and continence, dip stick urine samples, food and fluid intake, and blood glucose levels, reporting any abnormality.
  • Use therapeutic communication and de-escalation strategies to manage challenging behaviours.
  • Clinical Documentation.
  • Applied Personal Protective Equipment, as per COVID protocols.
  • Used critical thinking to break down problems, evaluate solutions and make decisions within scope of practise.
  • Work in partnership with the elderly and their families, attend to their needs and enhancing service delivery.
  • Actively listened to residents & family members, handled concerns quickly and escalated major issues to team leader or Registered Nurse.
  • Work within Work Health and Safety (WHS).

Education

Singleton High School
05.2012

Skills

  • First aid training (up to date)
  • Fire Training
  • Manual Handling
  • Working in a multidisciplinary team environment
  • 5 moments of hand hygiene
  • Active Listening and therapeutic engagement
  • Patient-focused care
  • Youth supervision
  • Supporting personal needs
  • Dementia and Alzheimer's knowledge & work experience
  • Responding in emergency situations

Certification

  • Certificate III - Individual Support, 2018
  • CNA - Certified Nurse Assistant
  • Current First Aid Certificate.

References

  • Seth Collis (Youth Worker) - ph. 0407718443
  • Lauran Murray (House Manager) -ph. 0481104847

Timeline

Youth Worker

Pathfinders
06.2023 - Current

AIN

Estia Health
06.2018 - 04.2023

Singleton High School
James Ross-Knight