James sciberras
TAYLORS HILL,Victoria
Summary
Currently undertaking my Advanced Diploma in Legal Practise with a desire to gain employment as paralegal/legal assistant while continuing with my current studies. Past experience collaborating with teams and delivering exceptional customer service. Skilled in effective communication and negotiating successful resolutions.
Overview
4
4
years of professional experience
Work History
Lifeguard
Brimbank Council
Keilor Downs, Victoria
08.2024 - Current
- Monitored patrons to ensure safety in the pool area.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Engaged with patrons to ensure high-quality customer service.
- Gained familiarity with legal responsibilities of the position
- Utilized mediation techniques to address and settle patron conflicts
Swim Instructor
Brimbank Council
Keilor Downs , Victoria
02.2023 - Current
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
Phone Salesman
More Media Group
Melbourne , Victoria
02.2024 - 03.2024
- Explained product, benefits, and pricing options to customers.
- Conducted follow-up calls.
- Attended weekly team meetings to discuss sales strategies, goals, and objectives.
- Utilized effective strategies for managing disputes
Swim Instructor
Paul Sadler
Parkwood Green , Victoria
01.2021 - 01.2023
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Developed alternative lesson plans.
- Conducted customer satisfaction survey.
Education
Certificate IV - Legal Services
Victoria University
Melbourne, VIC07-2024
Victorian Certificate of Education -
Taylors Lakes Secondary Collage
Melbourne, VIC12-2022
Advanced Diploma (Current) - Legal Practice
Victoria University
Melbourne, VICSkills
- Customer Service
- Conflict Resolution
- Professional Communication
- Goal-Oriented
- Follow-up skills
- Policy Management
- Team Collaboration
- Cold-calling
- Data Entry
References
Justin Sadler (More Media Group)
Mobile: 425 810 398
Eugene Ethan de Grey (Lecturer)
Email: Eugene.DeGrey@vu.edu.au
Mobile: 412 940 255
Anthony Snooks (Lecturer)
Mobile: 400 550 604
Timeline
Lifeguard
Brimbank Council
08.2024 - Current
Phone Salesman
More Media Group
02.2024 - 03.2024
Swim Instructor
Brimbank Council
02.2023 - Current
Swim Instructor
Paul Sadler
01.2021 - 01.2023
Certificate IV - Legal Services
Victoria University
Victorian Certificate of Education -
Taylors Lakes Secondary Collage
Advanced Diploma (Current) - Legal Practice
Victoria University
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