Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Availability
Timeline
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James Siew

Ada Street

Summary

Optimistic, creative and hardworking Sales assistant looking to join a passionate team at a unique store. Expert at helping costumers find items, discover new products and enjoy a positive overall store experience. A knowledgeable individual, fluent in English and Chinese (Mandarin) and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical attentive nature.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Worker

Piatella
11.2022 - 12.2022
  • Created decorative waffles and crepes through high pressured work environment.
  • Restocked cakes and tarts onto shelves for display and purchase
  • Managed takeaway orders and deliveries in an efficient manner
  • Used high order thinking to customize customers orders according to their preferences.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Sales Assistant

Donut Box
12.2019 - 02.2020
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve costumer satisfaction, - Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Provided pricing information to costumers regarding specific products
  • Maintained records related to sales, returns and inventory availability
  • Functioned as backup in areas of sales, support, and services.

Sales Assistant

UNIQLO
03.2023 - 09.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.

Education

Bachelor of Science -

Monash University
Melbourne, VIC
03.2027

Skills

  • Personalized Support
  • Payment Processing
  • Upselling Strategies
  • Providing Feedback
  • Suggestive Selling
  • Stocking and Replenishing
  • Returns and Refunds
  • Credit and Debt Card Processing
  • Merchandising Proficiency
  • Selling Skills
  • POS Inventory System Operation
  • Team Management Understanding

Accomplishments

  • 2017 Basketball - Achieved premiers in the greater eastern Basketball Conference (2017) and also received coaches award in 2018 for being the most valuable player.
  • 2017 St Johns Ambulance - Became a cadet in St Johns First aid and demonstrated competency in and completed first aid (2017),
  • 2018 Chess - Competed in the Rookies cup in August and achieved first place

Certification

  • CSP - Certified Sales Professional
  • 2019 First Aid - Competent in basic first aid and received the HLAID002 first aid certificate.

Hobbies

My hobbies include, playing basketball for various different sporting clubs and achieving high standards throughout the course of my high school year, playing chess throughout primary school which has led me to win multiple awards as well as the ability to represent my school in the state finals. I also play the electric guitar for a church community every Friday.

Availability

Monday: 7am-11pm

Tuesday: 7am-11pm

Wednesday: 7am-11pm

Thursday: 7am-11pm

Friday: 7am-6pm

Saturday: 7am-11pm

Sunday: 1pm-11pm

Timeline

Sales Assistant

UNIQLO
03.2023 - 09.2023

Cafe Worker

Piatella
11.2022 - 12.2022

Sales Assistant

Donut Box
12.2019 - 02.2020

Bachelor of Science -

Monash University

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James Siew