Summary
Overview
Work History
Education
Skills
Affiliations
Golf
Timeline
Hi, I’m

James Single

Port Macquarie,NSW
James Single

Summary

I am a hard working Father, Husband and businessman. I give my all at any tasks that are given to me, I take pride in my work and my accomplishments. I have played golf all my life (since the age of 3) at a very high level of skill and I feel that I have a tremendous amount of golf knowledge and experience within the golf industry.

The highlight of my career to date so far was winning the NSW/ACT PGA Club Professional of the year in 2021 and then going on to win the 2021 National PGA Club Professional of the year at the Greg Norman Medal awards night held in January 2022.

The other highlight of my career stems from the successful game development program that I run called Swing Fit. Swing Fit is a women's only program which has been a huge success at the Port Macquarie Golf Club with over 500 women participating in the program. Watching these women progress from women who have never touched a golf club to regular golfers and on to full playing members of a Club has been a rewarding experience.

Swing Fit has grown so much in the 5 years that I have been running it though events that I have created such as;

  • Beginner/Intermediate and Advanced level classes
  • Chip n Sip events
  • 9, Wine & Dine nights
  • Regular Presentation and Graduation nights
  • Golf Trips both locally and Internationally

I truly have a passion for the game of golf and I love seeing my students succeed and reach their goals. I feel that I would be an asset to any golf business that is looking to expand or grow the game of golf.

Overview

22
years of professional experience

Work History

Port Macquarie Golf Club

Golf Professional
02.2013 - Current

Job overview

  • Enforced club policies and golf etiquette guidelines to maintain a safe, enjoyable environment for all players.
  • Organised successful golf tournaments, ensuring smooth operations and positive experiences for participants.
  • Managed pro shop inventory efficiently, maintaining optimal stock levels and attractive merchandise displays.
  • Boosted sales of golf equipment and apparel by offering expert advice on product selection to customers.
  • Enhanced player performance by providing tailored golf instruction and coaching techniques.
  • Fostered strong relationships with members through consistent engagement, addressing concerns promptly and professionally.
  • Improved course conditions through effective communication with grounds crew and maintenance staff.
  • Mentored assistant professionals in their career development, sharing knowledge on teaching methods and industry best practices.
  • Stayed informed on industry trends and advancements in golf technology, ensuring the provision of up-to-date instruction methods to clients.
  • Developed junior golf programs that fostered skill development, sportsmanship, and a love for the game.
  • Developed a strong women's golf program called Swing Fit, taking new players and turned them in to regular playing members through a personalised program.
  • Streamlined lesson scheduling using digital tools, enhancing convenience for both instructors and clients.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Contributed to membership growth by actively promoting club programs and benefits to prospective members during pro-shop interactions.

Ben Hamilton - Port Macquarie Golf Club

Golf Pro Shop Assistant
01.2011 - 02.2013

Job overview

  • Maintained a clean, organised, and visually appealing pro shop environment for an enjoyable shopping experience.
  • Helped turn around a struggling business financially.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge to golf shop patrons.
  • Contributed to membership growth by actively promoting club programs and benefits to prospective members during pro-shop interactions.
  • Promoted pro shop merchandise through thoughtful displays and strategic product placement, driving increased sales revenue.
  • Coordinated golf tournament operations, resulting in successful events and positive participant feedback.
  • Provided expert club repair services, prolonging the life of customer''s equipment and enhancing overall satisfaction with the pro shop offerings.

Panthers

Bartender/Gaming Manager/Bank Officer
11.2008 - 09.2012

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritising orders.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Contributed to the development of successful loyalty programs, increasing repeat business from valued clients.

Bathurst Golf Club

Trainee Golf Professional
12.2001 - 11.2008

Job overview

  • Learned new processes, and programs quickly.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with Head PGA Professional Wayne Dodd and coworkers and asking appropriate questions.
  • Attended PGA training courses to build understanding of processes, techniques, and the golf industry.
  • Handled day-to-day customer or client questions via telephone, email and in person.

Education

PGA Traineeship
Griffith University

Business Management from Business Administration And Management
01.2011

University Overview

Bathurst High School
Bathurst, NSW

No Degree
12.2001

University Overview

Skills

  • Member relations
  • Expert swing analysis
  • Social Media Promotion
  • Teaching expertise
  • Junior coaching experience
  • Golf equipment sales
  • Advanced club fitting
  • Putting Instruction
  • Golf event coordination
  • PGA Certification
  • Golf fitness knowledge
  • Adaptive Golf Instruction
  • Golf psychology understanding
  • Team Building and Leadership
  • Staff Training and Development
  • Networking and relationship building
  • Customer Service
  • Attention to Detail
  • Coaching experience
  • Travel Arrangement Coordination

Affiliations

Affiliations
  • Port Macquarie Pro Shop
  • Callaway Golf Australia
  • PGA of Australia

Golf

Golf

I have been playing golf for most of my life. I have a great passion for the game and look forward to sharing this love of the game with other golf enthusiasts. Whether it is through coaching or playing, if you have a shared interest in this great game I am sure that we will become fast friends.

Timeline

Golf Professional
Port Macquarie Golf Club
02.2013 - Current
Golf Pro Shop Assistant
Ben Hamilton - Port Macquarie Golf Club
01.2011 - 02.2013
Bartender/Gaming Manager/Bank Officer
Panthers
11.2008 - 09.2012
Trainee Golf Professional
Bathurst Golf Club
12.2001 - 11.2008
PGA Traineeship
Business Management from Business Administration And Management
Bathurst High School
No Degree
James Single