Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Smith

Lithgow ,NSW

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Team Member

Woolworths
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

2nd Assistant Manager

Woolworths
07.2019 - 08.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored security to protect employees, customers and property.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Defined clear targets and objectives and communicated to other team members.

Education

Diploma - Retail Management

TAFE NSW
Ultimo, NSW
12.2009

Skills

  • Equipment Operation
  • Cleaning
  • Complaint Resolution
  • Workplace Safety
  • Positive Attitude
  • Problem-Solving
  • Following Instructions
  • Safety Understanding
  • Product Knowledge

Timeline

Team Member

Woolworths
08.2023 - Current

2nd Assistant Manager

Woolworths
07.2019 - 08.2023

Diploma - Retail Management

TAFE NSW
James Smith