James Solis
San Jose,Batangas
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
19
19
years of professional experience
Work History
Sales Development Representative
BYTE SUCCESS/TBPO LCC
Taguig
08.2017 - 07.2024
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Analyzed performance metrics to assess effectiveness of sales initiatives.
- Prepared weekly reports on sales activity for management review.
- Developed creative marketing strategies to generate interest in products or services.
- Maintained communication with account executives to facilitate development of sales opportunities.
Billing Specialist, Inbound Sales Rep
IBEX GLOBAL SOLUTIONS
Paranaque
07.2016 - 08.2017
- Implemented new policies related to billing processes when required.
- Answered customer inquiries regarding billings, payments, account status.
- Developed financial reports detailing accounts receivable aging status.
- Maintained accurate records of collections, adjustments and denials in the system.
Billing Specialist, Credit Management, QA
TELETECH
Lipa Batangas
12.2012 - 01.2016
- Performed data entry into accounting software programs such as QuickBooks.
- Generated periodic reports summarizing account balances and collection activities.
- Worked with team members to identify and develop process improvements.
- Resolved discrepancies between customers' remittances and invoices received.
Inbound/Outbound Customer Relations Specialist, Retentions
CONVERGYS PHILIPPNES SERVICES
Quezon City
04.2010 - 01.2012
Inbound/Outbound Customer Relations Specialist
ICT Marketing Services/Sykes Asia
Marikina City
02.2007 - 10.2009
Outbound Sales Representative
ELECTRA SERV PHIL
Makati City
01.2006 - 01.2007
Education
Bachelor of Science - Management Systems Technology
MAPUA IT CENTER
Manila01-2006
Skills
- Leadership and interpersonal skills
- Strong regard towards responsibility
- Microsoft Office Tools
- Software Installation and registry configuration
- Sales Forecasting
- Strategic Thinking
- Troubleshooting
- System Analysis and Design
- Management information Systems
- Quality Management
- CISCO 1
Specializedtraining
- System Analysis and Design
- Management information Systems
- Introduction To Quality Management
- CISCO 1
Informationtechnology
Microsoft Office Tools, Software Installation and registry config, Basic Desktop PC assembly, Upgrade, Basic Troubleshooting
Timeline
Sales Development Representative
BYTE SUCCESS/TBPO LCC
08.2017 - 07.2024
Billing Specialist, Inbound Sales Rep
IBEX GLOBAL SOLUTIONS
07.2016 - 08.2017
Billing Specialist, Credit Management, QA
TELETECH
12.2012 - 01.2016
Inbound/Outbound Customer Relations Specialist, Retentions
CONVERGYS PHILIPPNES SERVICES
04.2010 - 01.2012
Inbound/Outbound Customer Relations Specialist
ICT Marketing Services/Sykes Asia
02.2007 - 10.2009
Outbound Sales Representative
ELECTRA SERV PHIL
01.2006 - 01.2007
Bachelor of Science - Management Systems Technology
MAPUA IT CENTER
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