Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

James Stairmand-Kidd

Loganholme

Summary

Dynamic professional with a proven track record at Supercheap Auto, excelling in visual merchandising and customer engagement. Recognized for enhancing store appearance and driving sales through strategic product displays. Strong problem-solver and active listener, committed to delivering exceptional customer experiences and mentoring team members for growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Supercheap Auto
04.2022 - 03.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.


Team Leader - Project Management

SuperCheap Auto Store Improvements
08.2019 - 04.2022
  • Updated pricing and signage to complete product displays and educate customers.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Travelled around Australia/New Zealand setting up new stores, relocations and refurbs within time frames
  • Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.

Third in Charge

Bcf
01.2017 - 08.2019
  • Oversaw daily operations efficiently, ensuring adherence to established policies and procedures at all times.
  • Mentored junior staff members to enhance their professional growth and improve team dynamics.
  • Enhanced customer satisfaction levels by addressing concerns promptly and implementing effective solutions.

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Stock rotation
  • Pricing and shelf labeling
  • Stock replenishment
  • Active listener
  • Visual merchandising
  • Markdown procedures
  • Promotional planning
  • POS
  • Merchandising trends
  • Visual display installations

Accomplishments

  • Set up over 70+ new store with Supercheap auto
  • Collaborated with team of 15 in the development of Store improvements
  • Achieved KPI's through effectively helping with regular training
  • Coach of the year 2017 through PCYC

Certification

  • 4+ years merchandising
  • 1+ years as third in charge
  • 3+ years as Assistant manager
  • Blue card
  • white card


Timeline

Assistant Store Manager

Supercheap Auto
04.2022 - 03.2025

Team Leader - Project Management

SuperCheap Auto Store Improvements
08.2019 - 04.2022

Third in Charge

Bcf
01.2017 - 08.2019

Similar Profiles

CREATE PROFILE
James Stairmand-Kidd