James Stanley
KEPERRA,QLD
Summary
Dynamic leader with a proven track record at Coles Group, excelling in customer service and team leadership. Demonstrated expertise in knife handling and fostering a productive environment. Achieved enhanced customer satisfaction and maintained high-quality service delivery, showcasing patience, empathy, and strong communication skills.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Level 1 Manager
Coles Group
10.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Retail Worker /Butcher
Coles Group
09.2019 - 10.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Saint James Christian College
Spring Hill, QLDTrade Certificate. Retail Butchering -
TAFE QLD
QLDSkills
- Customer service
- Patience and empathy
- Knife handling expertise
- Team leadership
Timeline
Level 1 Manager
Coles Group
10.2022 - Current
Retail Worker /Butcher
Coles Group
09.2019 - 10.2022
High School Diploma -
Saint James Christian College
Trade Certificate. Retail Butchering -
TAFE QLD
Similar Profiles
Tarhlan JankowiakTarhlan Jankowiak
Grocery and Dairy Manager at Coles GroupGrocery and Dairy Manager at Coles Group
Rhonda NelsonRhonda Nelson
General Manager at Coles GroupGeneral Manager at Coles Group
Amir Mohamad SinghAmir Mohamad Singh
Pick Packer at Coles GroupPick Packer at Coles Group