James Symons
Cranbourne,VIC
Summary
Goal-focused professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans.
Overview
17
17
years of professional experience
Work History
Business Development Manager
GigaComm
Melbourne, VIC
03.2024 - Current
- Identified potential clients, built relationships, and negotiated contracts.
- Developed and implemented strategies to increase sales and market share.
- Conducted research on industry trends, competitor activities, and customer needs.
- Organized meetings between senior management and prospective customers.
- Collaborated with marketing team members to design promotional materials.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Coached, developed and motivated team to achieve revenue goals.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Used change methodologies to increase sales and led projects for increased productivity.
- Built relationships with clients by providing ongoing support and advice on telecom products and services.
Business Development Manager
CQL Building Group
Melbourne , Victoria
01.2023 - Current
- Developed and implemented strategies to increase sales and market share.
- Created presentations to attract new business opportunities.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
- Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Collaborated with internal teams for successful execution of projects.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Knowledge of electrical lighting and capex project works
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Developed and implemented policies and procedures to improve operational efficiency.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Facility Manager
PDG
Melbourne , Victoria
01.2020 - 01.2023
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Managing residential and commerical buildings
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Facilitated resolution of conflicts between team members when necessary.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Inspected and monitored the building's physical condition to ensure compliance with established standards.
- Developed and implemented preventive maintenance programs for building systems, such as HVAC, plumbing, electrical, and security.
- Managed the budget for the facility, ensuring cost effectiveness in all areas of operation.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Prepared and submitted reports on facility operations, including budget updates.
Building Manager
Trevor Main Property Group
South Yarra
05.2018 - 01.2020
- Inspected and monitored the building's physical condition to ensure compliance with established standards.
- High level management of high-end residential complex
- Developed and implemented preventive maintenance programs for building systems, such as HVAC, plumbing, electrical, and security.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed and oversaw operations, maintenance and administration of properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Facility Operations Team Member
Pivot Facility Management
Melbourne
01.2015 - 08.2018
- Collaborated with vendors to purchase materials necessary for upkeep of the building.
- Developed processes and procedures to ensure efficient operation of the facility.
- Responded promptly to emergency situations involving electrical, plumbing or HVAC systems within the facility.
- Provided technical guidance to staff regarding repair and maintenance needs throughout the building.
- Resolved customer complaints related to facilities management in a timely manner.
- Recorded facilities work in official logs and meticulously tracked and followed recommended maintenance schedules to keep company operating smoothly and meeting customer needs.
Building Labourer
Bayside Contracting
Melbourne, Victoria
01.2012 - 07.2014
- Labouring for on site builders and cleaning the site
- Operated power tools such as saws, drills, sanders, grinders, and nail guns.
- Read plans, instructions or specifications to determine work activities.
Cleaning Supervisor
Cleaning Services
Melbourne, Vic
01.2010 - 02.2013
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Organized and managed staff of cleaners, assigning tasks and monitoring performance.
- Advised management on potential improvements related to cleaning methods or products used.
Cashier
Woolworths
Melbourne
01.2008 - 12.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Diploma of Facilities Management -
UNE Partnerships
12.2020
Bachelor of Sports Science -
Victoria University
12.2016
High School Diploma -
SEDA College (Sports Education Development Association)
12.2014
Mordialloc College
12.2011
Skills
- Product Demonstrations
- CRM Platforms
- Stakeholder Communication
- Pipeline Management
- Decision-Making
- Relationship Development
- Strategic Partnerships
- Project Management
- Client Relationship Building
- Team Leadership
- Operational Efficiency and Safety
- Supplier Contracts Management
- Cost-Reduction Methods
- Operations Management
- Contract Management
- Logistics Management
- Financial Oversight
- Staff Management
- Customer Relations
- Sales strategies implementation
References
References available upon request.
Timeline
Business Development Manager
GigaComm
03.2024 - Current
Business Development Manager
CQL Building Group
01.2023 - Current
Facility Manager
PDG
01.2020 - 01.2023
Building Manager
Trevor Main Property Group
05.2018 - 01.2020
Facility Operations Team Member
Pivot Facility Management
01.2015 - 08.2018
Building Labourer
Bayside Contracting
01.2012 - 07.2014
Cleaning Supervisor
Cleaning Services
01.2010 - 02.2013
Cashier
Woolworths
01.2008 - 12.2010
Diploma of Facilities Management -
UNE Partnerships
Bachelor of Sports Science -
Victoria University
High School Diploma -
SEDA College (Sports Education Development Association)
Mordialloc College
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