James Thomas

Delivery of oil products to customers

• Operated vehicle safely in highly congested areas with no traffic violations.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Completed on-time deliveries by choosing best and most efficient routes.

• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
• Maintained a clean and organized store environment for an enhanced shopping experience.
• Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
• Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
• Received payments by cash, credit, and personal check and remitted correct change.
• Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
• Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
• Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
• Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
• Assisted in the training of new employees by sharing knowledge about best practices for handling cashier duties effectively.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.
• Developed strong rapport with customers and created positive impression of business.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Performed cash, card, and check transactions to complete customer purchases.

• Contributed to a clean work environment by performing daily trash removal, sweeping, and general upkeep tasks.
• Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
• Displayed strong problem-solving skills when faced with unexpected challenges or obstacles during daily operations.
• Assisted in expediting shipping processes by loading and unloading trucks with proper materials and equipment.
• Reduced downtime with prompt maintenance of yard vehicles, ensuring their continuous functionality.
• Managed inventory levels through accurate record-keeping, monitoring stock supplies, and placing orders as needed.
• Performed equipment maintenance and repairs to keep tools functional for projects.
• Provided expert product knowledge to assist customers in making informed decisions about their purchases.
• Increased customer satisfaction by providing efficient and friendly service at the counter.
• Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
• Professionally answered telephones and responded to customer inquiries.
• Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
• Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
• Recommended products that met customer needs, emphasizing quality and usefulness.
• Performed arithmetic functions handling cash, close checks and balance register.
• Crosstrained in other departments as needed, demonstrating adaptability and commitment to the success of the store team.
• Managed cash transactions for accurate accounting and minimized discrepancies.
• Played key role in year-end inventory counts, contributing to accurate financial reporting.
• Ensured compliance with safety regulations during all counting tasks.
• Managed inventory counts to ensure stock levels were maintained accurately.
• Conducted daily cash counts, ensuring financial accuracy for business operations.
• Demonstrated reliability by consistently meeting deadlines for task completion.
• Supported loss prevention efforts by accurately tracking merchandise.
• Completed point of sale opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.