Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

James Um

North Ryde

Summary

Trade professional with broad experience in supporting trading activities and ensuring smooth operations. Skilled in inventory management, order processing, and maintaining strong vendor relationships. Strong focus on team collaboration and delivering results in dynamic environments. Adaptable with excellent communication and problem-solving skills, ready to contribute to organizational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

TRADE ASSISTANT

CENTRO SOUTIONS
04.2025 - Current
  • Assisted senior welders in complex projects, enhancing skills and knowledge base.
  • Maintained a clean and safe working environment following safety protocols.
  • Operated welding equipment to fabricate metal components according to specifications.
  • Increased productivity by maintaining proper equipment functionality through regular inspections and routine maintenance tasks.
  • Collaborated effectively with team members to ensure smooth workflow and timely project completion.
  • Developed strong communication skills by regularly updating supervisors on project progress and addressing any concerns or challenges encountered.

Demolition

Total Demolition
09.2019 - 02.2025
  • Providing assistance with preparations with oxy/acetylene tanks
  • Material cutting in measurements
  • Mechanically assembling/fitting materials on site
  • Installation of car stackers
  • Communicating regular updates to both foreman and project manager
  • Working on residentials & commission projects

Full Time Client Advisor

Louis Vuitton Bondi Junction
08.2018 - 12.2019
  • Liaise with internal stock holders regularly for client updates
  • Communicating and acting as the first point of contact for clients to resolve enquiries and fulfilling requests
  • Providing exceptional knowledge of the brand engaging trusted relationship between a client advisor and client
  • Providing support and training to new team members as party of a buddy program and personal development
  • Handling complex repairs of products following internal guidelines

Full time sales assistant

Flagship store
05.2017 - 09.2018
  • Successfully achieving kpi each month
  • Average of 20-30 sales per week
  • Negotiate customers returns resulting into a sale or a exchange
  • Regular communication with customers and other stores for any updates regarding stock and recovering items in a timely and efficient manner
  • Liasing and negotiating with third party warehouses on behalf of our customers and delivering satisfaction
  • Adhering to any relevant guidelines and compliance
  • Maintain record keeping and any crucial information thoroughly via our system
  • Contribute to team strategies to maximise sales and targets
  • Achieving over 100% on assigned targets and KPI's each month since I started with the company

Education

Graduate with Certificate -

Arthur Phillip High School
12.2015

Skills

  • Industry awareness
  • Strong organization
  • Issue resolution
  • Company processes and procedures

Certification

- EWP

- FORKLIFT

- CONFINED SPACE

- WHITECARD

LANGUAGES

English Native
Korean Native

Timeline

TRADE ASSISTANT

CENTRO SOUTIONS
04.2025 - Current

Demolition

Total Demolition
09.2019 - 02.2025

Full Time Client Advisor

Louis Vuitton Bondi Junction
08.2018 - 12.2019

Full time sales assistant

Flagship store
05.2017 - 09.2018

Graduate with Certificate -

Arthur Phillip High School

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James Um