Summary
Overview
Work History
Education
Skills
Duke of Edinburgh
Timeline
Generic

James Vernon

Melbourne

Summary

Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to multitask and maintain composure under pressure, ensuring exceptional service quality. Skilled in cash handling and effective communication, consistently enhancing customer satisfaction and team collaboration in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Crew Member

McDonald's
11.2023 - Current
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Took orders, prepared meals, and collected payments.
  • Kept kitchen up to code for health and safety inspections.
  • Worked front counter, drive-thru and other areas.
  • Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
  • Collaborated with team members to provide seamless customer service during peak hours.

Basketball Referee

Keilor Basketball Association
04.2023 - 03.2025
  • Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
  • Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
  • Improved game fairness by accurately enforcing basketball rules and regulations.
  • Expanded knowledge of official rules by participating in ongoing training sessions and workshops.

Pizza Delivery Driver

Pizza Hut
11.2024 - 02.2025
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean delivery record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Paper Runner

IVA
03.2022 - 08.2022
  • Loaded and unloaded newspaper bundles at distribution centre.
  • Assembled and bagged newspapers prior to delivery.
  • Delivered papers to Airport West customers on daily basis.
  • Stocked newspaper boxes at assigned locations.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Improved route efficiency with careful planning and organization of delivery schedules.

Farmers Market Vendor

Curious George
03.2020 - 03.2021
  • Handled cash, check and credit cards, processing transactions onsite for products and services.
  • Attracted customers and generated sales using promotional materials.
  • Utilized persuasive sales techniques to convert leads into sales.
  • Loaded and unloaded boxes and pallets of merchandise for customers.

Education

St. Bernards College
Essendon, VIC
11-2026

St. Christophers Primary School
Airport West, VIC
12-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Clear communication
  • Cash handling

Duke of Edinburgh

Participated in a comprehensive program focused on personal development through volunteering, physical activities, and skill-building. Developed leadership, teamwork, and resilience while completing outdoor expeditions and contributing to community projects, demonstrating commitment to self-improvement and social responsibility.

Timeline

Pizza Delivery Driver

Pizza Hut
11.2024 - 02.2025

Crew Member

McDonald's
11.2023 - Current

Basketball Referee

Keilor Basketball Association
04.2023 - 03.2025

Paper Runner

IVA
03.2022 - 08.2022

Farmers Market Vendor

Curious George
03.2020 - 03.2021

St. Bernards College

St. Christophers Primary School

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James Vernon