James Wilkinson
SA
Summary
15+ years of experience within government delivering quality sustainable outcomes across a wide range of core business activities including data, reporting, ICT systems, finance, recruitment, procurement, project management, and telephony. Major experience lies in leading data and systems specialists to build, maintain and improve reporting capabilities, with the goal of providing insights that inform evidence based policy and programs.
Overview
15
15
years of professional experience
Work History
Executive Director - Mental Health Wellbeing Services Division (MHWSD)
DVA
2023.01 - 2023.03
- Lead a business enabling Branch that provided core services across a Division.
Director Governance – MHWSD
DVA
2022.11 - 2023.01
- Lead a multi-disciplinary Section that provided core enablement services to the Division
- This included recruitment, procurement, feedback management, and overall governance.
Director Data, Reporting & Finance
Department of Veterans Affairs’ (DVA)
2022.03 - 2022.11
- Lead a team of data & systems specialists to provide relevant insights to the executive that assists with informing evidence based policy and programs.
Assistant Director Data & Analytics – Open Arms
DVA
2020.03 - 2022.03
- Establish an Open Arms data & reporting function.
Assistant Director Clinical Contracts and Reporting – Open Arms
DVA
2019.08 - 2020.03
- Identify all Open Arms procurement/contract activity and centralise all information into one location
- Act as a telephony SME for the transition of after-hours phone calls into Open Arms.
APS6 Income Support SME/Project Officer – Channel Transformation & Client Strategy
DVA
2019.01 - 2019.08
- Act as the Income Support SME for the transition of the Branch across to Open Speech as part of the 1800VETERAN project.
APS6 Team Leader – Various
DVA
2016.07 - 2019.01
- Perform various leadership roles across, Income Support, VAN and Health Approvals.
APS5 Team Leader/Workforce Planner – Health Approvals and Homecare
DVA
2016.03 - 2016.07
- Manage a multi-disciplinary team to respond to written and telephony correspondence received by the Branch in relation to the provision of health services.
APS5 Grants Project Officer – Income Support and Grants
DVA
2009.01 - 2016.03
- Processed Veteran and Community Grant & BEST grant applications for NSW & the ACT.
APS3 Health Service Delivery Officer – Medical and Allied Health
2008.01 - 2009.01
- Worked as a frontline staff member answering phone calls and responding to written correspondence received from health providers and clients.
Education
Grad. Cert. In Business Majoring in Public Sector Management -
Qld. University of Technology
01.2023
Structured query Language (SQL) -
Nexacu
01.2023
Cert. IV Procurement & Contract Management -
APSC
01.2017
PRINCE2 Project Management -
PRINCE2
01.2012
Skills
- Adaptability & Leading Through Change
- Leadership
- Stakeholder Engagement
- Data Analysis
- Tableau Development and Server Administration
- Structured query Language (SQL)
- Microsoft Excel
References
Available upon request
Timeline
Executive Director - Mental Health Wellbeing Services Division (MHWSD)
DVA
2023.01 - 2023.03
Director Governance – MHWSD
DVA
2022.11 - 2023.01
Director Data, Reporting & Finance
Department of Veterans Affairs’ (DVA)
2022.03 - 2022.11
Assistant Director Data & Analytics – Open Arms
DVA
2020.03 - 2022.03
Assistant Director Clinical Contracts and Reporting – Open Arms
DVA
2019.08 - 2020.03
APS6 Income Support SME/Project Officer – Channel Transformation & Client Strategy
DVA
2019.01 - 2019.08
APS6 Team Leader – Various
DVA
2016.07 - 2019.01
APS5 Team Leader/Workforce Planner – Health Approvals and Homecare
DVA
2016.03 - 2016.07
APS5 Grants Project Officer – Income Support and Grants
DVA
2009.01 - 2016.03
APS3 Health Service Delivery Officer – Medical and Allied Health
2008.01 - 2009.01
Grad. Cert. In Business Majoring in Public Sector Management -
Qld. University of Technology
Structured query Language (SQL) -
Nexacu
Cert. IV Procurement & Contract Management -
APSC
PRINCE2 Project Management -
PRINCE2
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