James Wilkinson
SA
Summary
15+ years of experience within government delivering quality sustainable outcomes across a wide range of core business activities including data, reporting, ICT systems, finance, recruitment, procurement, project management, and telephony. Major experience lies in leading data and systems specialists to build, maintain and improve reporting capabilities, with the goal of providing insights that inform evidence based policy and programs.
Overview
15
15
years of professional experience
Work History
Executive Director - Mental Health Wellbeing Services Division (MHWSD)
DVA
01.2023 - 03.2023
- Lead a business enabling Branch that provided core services across a Division.
Director Governance – MHWSD
DVA
11.2022 - 01.2023
- Lead a multi-disciplinary Section that provided core enablement services to the Division
- This included recruitment, procurement, feedback management, and overall governance.
Director Data, Reporting & Finance
Department of Veterans Affairs’ (DVA)
03.2022 - 11.2022
- Lead a team of data & systems specialists to provide relevant insights to the executive that assists with informing evidence based policy and programs.
Assistant Director Data & Analytics – Open Arms
DVA
03.2020 - 03.2022
- Establish an Open Arms data & reporting function.
Assistant Director Clinical Contracts and Reporting – Open Arms
DVA
08.2019 - 03.2020
- Identify all Open Arms procurement/contract activity and centralise all information into one location
- Act as a telephony SME for the transition of after-hours phone calls into Open Arms.
APS6 Income Support SME/Project Officer – Channel Transformation & Client Strategy
DVA
01.2019 - 08.2019
- Act as the Income Support SME for the transition of the Branch across to Open Speech as part of the 1800VETERAN project.
APS6 Team Leader – Various
DVA
07.2016 - 01.2019
- Perform various leadership roles across, Income Support, VAN and Health Approvals.
APS5 Team Leader/Workforce Planner – Health Approvals and Homecare
DVA
03.2016 - 07.2016
- Manage a multi-disciplinary team to respond to written and telephony correspondence received by the Branch in relation to the provision of health services.
APS5 Grants Project Officer – Income Support and Grants
DVA
01.2009 - 03.2016
- Processed Veteran and Community Grant & BEST grant applications for NSW & the ACT.
APS3 Health Service Delivery Officer – Medical and Allied Health
01.2008 - 01.2009
- Worked as a frontline staff member answering phone calls and responding to written correspondence received from health providers and clients.
Education
Grad. Cert. In Business Majoring in Public Sector Management -
Qld. University of Technology
01.2023
Structured query Language (SQL) -
Nexacu
01.2023
Cert. IV Procurement & Contract Management -
APSC
01.2017
PRINCE2 Project Management -
PRINCE2
01.2012
Skills
- Adaptability & Leading Through Change
- Leadership
- Stakeholder Engagement
- Data Analysis
- Tableau Development and Server Administration
- Structured query Language (SQL)
- Microsoft Excel
References
Available upon request
Timeline
Executive Director - Mental Health Wellbeing Services Division (MHWSD)
DVA
01.2023 - 03.2023
Director Governance – MHWSD
DVA
11.2022 - 01.2023
Director Data, Reporting & Finance
Department of Veterans Affairs’ (DVA)
03.2022 - 11.2022
Assistant Director Data & Analytics – Open Arms
DVA
03.2020 - 03.2022
Assistant Director Clinical Contracts and Reporting – Open Arms
DVA
08.2019 - 03.2020
APS6 Income Support SME/Project Officer – Channel Transformation & Client Strategy
DVA
01.2019 - 08.2019
APS6 Team Leader – Various
DVA
07.2016 - 01.2019
APS5 Team Leader/Workforce Planner – Health Approvals and Homecare
DVA
03.2016 - 07.2016
APS5 Grants Project Officer – Income Support and Grants
DVA
01.2009 - 03.2016
APS3 Health Service Delivery Officer – Medical and Allied Health
01.2008 - 01.2009
Grad. Cert. In Business Majoring in Public Sector Management -
Qld. University of Technology
Structured query Language (SQL) -
Nexacu
Cert. IV Procurement & Contract Management -
APSC
PRINCE2 Project Management -
PRINCE2
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