James You
St Ives,New South Wales
Summary
Property Manager with NSW residential property management experience, progressing from Assistant Property Manager to Property Manager at Triple S Rental. Managed a portfolio of 240+ properties across Wentworth Point, Homebush, Strathfield, Hurstville and surrounding Sydney suburbs.
Experienced in landlord and tenant communication, maintenance coordination, rent reviews, lease renewals, rental arrears, inspections, bond matters, NCAT processes, and day-to-day portfolio management. Strong communication, organisation, problem-solving, and conflict resolution skills, with the ability to manage multiple priorities in a fast-paced real estate agency environment.
Overview
2
2
years of professional experience
Work History
Property Manager
Triple S Rental
Wentworth Point, Sydney
12.2024 - 12.2025
- Managed a residential rental portfolio of 240+ properties across Wentworth Point, Homebush, Strathfield, Hurstville and surrounding Sydney suburbs.
- Handled day-to-day portfolio operations, including landlord and tenant communication, maintenance coordination, rent follow-up, lease renewals, rent reviews, and compliance-related tasks.
- Conducted rent reviews and managed lease renewals, preparing recommendations based on market conditions, landlord instructions, and tenant circumstances.
- Managed leasing for selected properties, including tenant enquiries, application follow-up, lease preparation, and ingoing inspections for properties personally leased.
- Coordinated maintenance with landlords, tenants, and contractors, including quotes, access arrangements, job updates, and completion follow-up.
- Managed rental arrears, breach notices, NCAT applications, and tribunal hearings for tenancy disputes where required.
- Handled final inspection settlements, including vacate follow-up, cleaning or repair issues, bond claims, tenant communication, and owner updates.
- Assisted landlords with insurance claims by collecting supporting documents, photos, invoices, rent records, and relevant correspondence.
Assistant Property Manager
Triple S Rental
Wentworth Point, NSW
04.2024 - 12.2024
- Supported Property Managers with tenant communication, maintenance follow-up, lease documentation, bond paperwork, and daily portfolio administration.
- Conducted tenant reference checks and followed up rental arrears with tenants by phone and email.
- Created and followed up work orders, coordinating access and job updates between tenants and contractors.
- Conducted routine inspections independently and prepared inspection reports with photos and follow-up notes.
- Assisted Property Managers with final inspections, condition checks, photos, and bond-related follow-up preparation.
- Managed smoke alarm service follow-ups, key registers, reception duties, incoming calls, and general office administration.
Education
Master of Commerce - Finance & Business Analytics
University of New South Wales
Randwick, NSW09-2023
Bachelor of Science - Electronic Information Science And Technology
Ocean University of China
Qingdao01-2021
Skills
Property Management
- Portfolio Management
- Rent Reviews & Renewals
- Rental Arrears
- NCAT & Bond Claims
- Maintenance Coordination
- Routine & Final Inspections
Systems
- Property Tree
- Inspection Manager
- KeyWhere
- AgentBox
Languages
- English
- Mandarin
Certification
- Certificate IV in Real Estate Practice
Timeline
Property Manager
Triple S Rental
12.2024 - 12.2025
Assistant Property Manager
Triple S Rental
04.2024 - 12.2024
Master of Commerce - Finance & Business Analytics
University of New South Wales
Bachelor of Science - Electronic Information Science And Technology
Ocean University of China