James Zhong
Waterloo,NSW
Summary
Focused and reliable, bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
ShanCheng Hotpot King
01.2020 - 11.2021
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Restaurant Waiter
Spice World
12.2021 - 08.2022
Restaurant Waiter
Izu Village
12.2022 - 03.2023
Education
High School Diploma -
Pal Buddhist School
14 First Ave, Canley Vale NSW 216609.2023
Skills
- Complex Problem-Solving:
- Engaging with Diverse Customers:
- Flexible Hours:
- Solved tough problems by thinking creatively and coming up with smart solutions
-Used critical thinking and good ideas to make things better
- Talked well with customers from different backgrounds
- Ability to communicate more than one language (Chinese)
- Worked with other teams to make customers happy
- Was open to changing my work hours when the company needed it
- Friendly Personality
- Diligent
- Kept working well even when my schedule was different
- Showed I could work when needed, even if it was not the usual time
- Made the workplace nice by being easy to talk to and friendly
- Got along with my co-workers and helped them when needed
- Always finished my tasks carefully and paid attention to details
- Made fewer mistakes and worked faster because I was careful
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Izu Village
12.2022 - 03.2023
Restaurant Waiter
Spice World
12.2021 - 08.2022
Restaurant Waiter
ShanCheng Hotpot King
01.2020 - 11.2021
High School Diploma -
Pal Buddhist School
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