James Duncan Wharepuhi Macdonald

Atom360 is a commercial cleaning company - Operating in venues such as the Australian Museum, Sydney Theatre Company, Parliament House, and Waverley College.

• Led hiring, onboarding and training of new hires to fulfill business requirements - contractors, casuals, part time.
• Identified and resolved unauthorised, unsafe, or ineffective practices.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services - weekly stock checks and equipment distribution.
• Developed and maintained relationships with external vendors and suppliers - meeting with facilities managers
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analysed and reported on key performance metrics to Director.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

St Trinity Property Group is a leading diversified property group with market leading performance over the last 15 years. St Trinity’s philosophy is based upon delivering exceptional quality, intelligently-designed contemporary developments, and in creating dynamic and cohesive sustainable communities.

• Hiring roles associated with integrated development, project management, project marketing and building and construction, leasing and property management capabilities, direct sales associates, sales managers, and appointment setting. From sourcing to contract delivery - holistic hiring.
• Established CRM’s (customer relationship management Zoho) & Linkedin for company
• Consistent 8 people induction groups
• Created and established induction training material
• Reviewed human resources paperwork for accuracy and completeness.
• Supported employee relations, cultivating retention with welcoming and inclusive work culture.

Greencross Vets is the largest veterinary services provider in Australia, operating over 150+ clinics including General Practices and Animal Emergency Clinics Nationally. As Australia's leading veterinary group, they provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Sourced and qualified candidates, obtained favourable pricing and passed on to local manager.
• Outreach via headhunting in a wide range of platforms e.g. LinkedIn, Facebook groups, Competitor mapping, Universities, and traditional intake ad posting.
• Maintained database for all candidates.

Lendi makes it easy to search, choose and settle home loans online and is Australia’s only home loan platform designed with a built-in 'best interest' duty to borrowers.

• This role is to support and improve how our company attracts and selects new hires, as well as helping the wider people team to build strong and lasting initiatives that drive our culture
• Responsibilities include providing administrative assistance to our wider recruiting team, leading recruitment campaigns, crafting job descriptions and maintaining databases with candidate information
• Collaborated with managers to identify and address employee relations issues.
• Familiar with recruiting strategies, including sourcing, screening and interviewing methods
• Responsible for helping build out our people process and initiatives including the on boarding, engagement and retention of key staff through Learning & Development and Experience & Culture. 89 hires over 11 months
• Consistent monthly induction groups
• Establishing hiring matrix and attained largest induction in company history

• Chosen by our CMO for an opportunity to come into the People team- Support function for the wider people team and help keep our hiring process smooth; ensure we recruit and retain high-performing employees, as well as helping manage their smooth onboarding into our business
• The intention will be to focus on each area of our People function for certain periods of time to gain exposure to projects in full and BAU of each People pillar.
• Achieved the largest induction in the history of the company for associate sales. Supporting non client facing role hires
• Performing day-to-day talent acquisition operation and provided guidance on recruiting issues to senior management.

• This was a heavily outbound phone based sales role
• Self-motivated, with a strong sense of personal responsibility.
• Proved successful working within tight deadlines and a fast-paced environment.
• Prequalifying leads with varying intent with the purpose of booking an appointment with a broker.
• Automated phone answering system - inbound/outbound
• Daily KPI’s and Compliance call monitoring

Norths is a collective that looks after bars/clubs and also owns the North Sydney Bears. Venues such as the Greens North Sydney, The Alcott, North Sydney Leagues Club

• The Loyalty host position is a hospitality member role specifically looking after our high value gaming members
• Adhering to strict compliance through a regulated industry
• This was a senior role, being responsible for daily reporting as well as running the bar and gaming room
• Drink & food handling
• Inbound and Outbound call handling
• Daily Cash Counting and stocktake
• Routine creating for cleaning etc

Pieroth Wines is a global wine merchant that cuts out the middleman and supplies boutique wines directly to the consumer from the vineyard

• Managing and sourcing leads from a database and contacting in an outbound sales fashion
• Fast paced - working with weekly targets and operating on a sales floor
• Eventually rose through the ranks and provided the opportunity to operate my own team, specially targeting members that had not purchased with us in over 2 years. Was a direct consultant for 2 years
• Orchestrated client-centred financial packages factoring in current market trends.
• Increased overall sales profit consistently year on year

Charlotte’s Pass is the highest chalet and ski Resort in Australia, I was a lift attendant for my first season but also became a qualified ski instructor

• Customer service in dire conditions was necessary and adherence to scheduling crucial.
• Operating heavy machinery
• Teaching responsibilities
• Working with Children Check
• Communicated with other lift operators about high-risk lift riders.
• Helped guests get on and off lift.
• Maintained lift mazes, ramps and signs.

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Completed rush deliveries on tight timetables to satisfy customer needs.