Summary
Overview
Work History
Education
Skills
Certification
Passed Projects
Languages
References
Timeline
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Jameson Pang

Sydney,NSW

Summary

I hold a Bachelor's degree in Information Technology and a Master's degree in Business Information Systems from the University of Technology Sydney. My academic journey has equipped me with a robust foundation in both technology and business management, enabling me to excel in complex project environments. With a strong focus on project management, I am adept at leading cross-functional teams, coordinating resources, and driving projects to successful completion. My goal is to leverage my skills and experience to deliver impactful solutions that align with organizational objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PC Technician

Mwave.com.au
Sydney, NSW
10.2023 - Current
  • Performed preventive maintenance on computers by running system diagnostics tests.
  • Identified potential hardware and software conflicts and implemented corrective action plans accordingly.
  • Assessed customer needs to determine best solutions for computer problems.
  • Installed and configured hardware components, such as processors, RAM modules, hard drives, motherboards and video cards.

Technical Sales Associate

Umart Online
Sydney, NSW
10.2022 - Current
  • Partnered with management to gather and analyze customer feedback, providing strategic recommendations for operational enhancements aligned with emerging market trends.
  • Led the diagnosis and replacement of faulty and outdated hardware and software for computers and office equipment, ensuring optimal functionality and performance.
  • Provided exceptional customer service across multiple channels, including in-person and digital platforms, to address and resolve customer inquiries effectively.

Assistant Project Manager

Hong Xun Da (Cheng Du) PTY LTD
Chongqing, China
02.2021 - 12.2022
  • Developed and delivered customized solutions to resolve customer issues.
  • Supported project management through task coordination and stakeholder communication.
  • Led the preparation of bidding documents, ensuring alignment with client requirements.
  • Acted as a liaison between customers and internal departments for seamless project execution.
  • Conducted project analyses to assess progress and mitigate risks.

Education

Master of Science - Information Technology

University of Technology Sydney
Sydney, NSW
06-2024

Skills

Project Management

Product Management

UX Design

Business Analysis

Data Analysis

SQL, Python, Java

Certification

  • Aha! Product Management Professional Certificate

Passed Projects

Wangyu Equipment Upgrade Project

Blackhouse gamming PTY LTD

I successfully led and executed the comprehensive modernization project for two internet cafes, involving the upgrade of 126 computers and two servers. The project encompassed substantial enhancements to server performance, systematic optimization of network infrastructure, hardware upgrades, and a strategic redesign of the layout to maximize operational efficiency and enhance user experience. As the project manager, I was responsible for developing the project plan, coordinating resource allocation, overseeing the execution timeline, and ensuring that all technical upgrades and infrastructure improvements met the established quality standards and deadlines, ultimately resulting in a significant increase in the overall operational effectiveness of the cafes.

CNPC Pipeline inspection solution

HongXunDa(Cheng Du) PTY LTD

This project, with a budget of approximately 6,700,000 CNY, was designed to eliminate the need for manual oil pipeline inspections, particularly in challenging terrains such as deep mountains and forests. The primary objective was to significantly enhance the efficiency of emergency response operations. My role involved conducting a thorough analysis of the business requirements and effectively communicating these to the development team. I collaborated closely with the development team to ensure that all requirements were aligned with the end-users’ needs. Additionally, I maintained regular communication with the client to provide updates and delivered comprehensive presentations to stakeholders to ensure transparency and alignment throughout the project.

Shanxi Provincial Department of Justice External Network Expansion Project

HongXunDa(Cheng Du) PTY LTD

In this project, we significantly upgraded the server capacity and enhanced the server room infrastructure to meet increased demand and ensure system reliability. My responsibilities included supporting the project manager in preparing comprehensive bidding documents and overseeing various facets of project execution. This involved coordinating cross-departmental efforts, maintaining consistent communication with clients both via phone and in person, and conducting thorough project analyses to ensure alignment with objectives. The project was executed within a budget of approximately 5,000,000 CNY

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual

References

References available upon request.

Timeline

PC Technician

Mwave.com.au
10.2023 - Current

Technical Sales Associate

Umart Online
10.2022 - Current

Assistant Project Manager

Hong Xun Da (Cheng Du) PTY LTD
02.2021 - 12.2022

Master of Science - Information Technology

University of Technology Sydney
Jameson Pang