Summary
Overview
Work History
Skills
Timeline
Generic

James Rowland

Dalby

Summary

Dependable and hard working professional with a proven track record to excel in multiple fields, recognized for enhancing customer satisfaction and maintaining a safe, organized environment while completing the required tasks in a timely manner

Overview

8
8
years of professional experience

Work History

Delivery Driver

Darling Downs Freight Service
01.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed verbal and written instructions and used GPS technology to make deliveries.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Grain Handler/Weighbridge Operator

Agrocorp
01.2022 - 12.2023
  • Improved workplace safety through regular equipment maintenance and adherence to industry standards.
  • Operated specialized machinery for efficient grain processing, contributing to overall facility performance.
  • Conducted regular inspections of storage facilities, identifying potential issues and implementing corrective measures.
  • Optimized workflow processes through constant evaluation and adjustment as needed.
  • Supported site managers with handling daily traffic by processing data and paperwork.
  • Maintained an organized work environment by keeping records up-to-date and easily accessible for review or auditing purposes.

Manager

Harvey Norman Computers
03.2017 - 12.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Punctual and reliable
  • Dependable and reliable
  • Safe driving
  • Problem-solving skills
  • Multi-tasking
  • Goal oriented
  • Workplace cleanliness
  • Heavy lifting

Timeline

Delivery Driver

Darling Downs Freight Service
01.2024 - Current

Grain Handler/Weighbridge Operator

Agrocorp
01.2022 - 12.2023

Manager

Harvey Norman Computers
03.2017 - 12.2022

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James Rowland